"The hotel is rightly located at the center of Antiqua. Our room is decorated beautifully, clean and very well mentained. Staff is friendly and very helpful. Breakfast is nicely prepared and delicious. We would strongly recommend for anyone to stay at San Rafael."
"Beautiful and peaceful Hotel Boutique with wonderful staff, they went above and beyond on everything we needed. We loved our stay, we wanted to stay another night on our way back to Guatemala City but they were fully booked. Super recommend this place. "
"Its a absolute pleasure to stay at el convento. The staff, location, amenities are outstanding. Highly recommend this hotel if you like a laid back and intimate place. "
"Enjoyed my stay at Casa Bella.
Elvis was very helpful and kind
The entire staff was attentive and made sure I was comfortable
I look forward to come back again soon
Nebiyat"
"Magical property. The staff (Ana Maria, Karolina, Saulo, Manuel, Gustavo & Julia) treated us like family. The art work and garden was beautiful. The room was comfortable, large and the attention to detail was extraordinary. Can't wait to go back and stay there again and visit the most beautiful hotel and staff in the world. Thank you Casa Bansley for an amazing staff."
"Everything was amazing about this hotel. The room was full of character and immaculate, beautiful grounds and within walking distance of so much in the town, excellent staff which were friendly and very helpful with anything I needed. Highly recommend!"
"The hotel was excellent in every aspect you can think of. Customer Service was outstanding. The restaurant was awesome in providing everything we needed and housekeeping was also excellent and we highly recommend it. We will come back again because they treated us like family and not like customers 😃"
"Beautiful hotel. Very kind staff. We loved that we were about to get our laundry done at a small fee, that breakfast was included in our stay, and that they provided turn down service. The hotel is very close to many restaurants, we walked to the office of where our excursions were housed, and so many opportunities to shop and get coffee or ice-cream."
"El hotel es un lugar comodo y muy limpio con un excelente servicio al cliente, desde el hotel se puede caminar al parque central e ir a los museos o restaurantes, es un area segura, calles bien iluminadas por la noche, si vuelvo a tener la oportunidad de visitar la Antigua me volveria a quedar ahi."
