This eco-conscious hotel near Lake Annecy offers practical amenities like laundry facilities and coworking spaces. Guests enjoy WiFi in common areas, outdoor furniture, and proximity to the lake. The well-maintained property earns high marks from previous visitors.
Located in Annecy, Comfort Aparthotel Les Hauts d'Annecy is in the city centre. Centre Commercial Courier and Aushopping Grand Epagny are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Annecy and Massif des Bauges Regional Nature Park. Centre Bonlieu and Annecy Aventure are also worth visiting. Visit our Annecy travel guide
Self parking, laundry facilities and free Wi-Fi in public areas are available at this smoke-free aparthotel. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Housekeeping is not available.
Comfort Aparthotel Les Hauts d'Annecy offers 150 accommodations with coffee/tea makers. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.
Bathrooms include a shower. Flat-screen televisions come with digital channels.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 12.90 for adults and EUR 6.45 for children
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Hair dryer (on request)
Shampoo
Shower
Towels provided
Entertainment
Flat-screen TV with digital channels
Outdoor areas
Outdoor furniture
Laundry
Laundry facilities
Work spaces
Coworking space
Desk
Comfort
Heating
Pets
Pet friendly
One pet total
Fee: EUR 8 per pet per night
Service animals exempt from fees
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
In-room accessibility
Lift
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Smoke-free property
Services and conveniences
Limited-hour front desk
Luggage storage
No housekeeping service
Location highlights
In the city centre
Things to do
Bicycle parking
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
150 units
At least 80% of food locally-sourced
Bicycle parking
Bulk dispensers for toiletries
Comprehensive food waste policy
Eco-friendly cleaning products used
Eco-friendly toiletries
Electric car charging station
Local culture and ecosystem education
No plastic drinking straws
Recycling
Reusable cups
Reusable tableware
Soundproofing
Vegetarian breakfast available
Vegetarian dining options
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 200 per accommodation, per stay
A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 12.90 for adults and from EUR 6.45 for children
Covered self-parking fee: EUR 3 per night
Pet fee: EUR 8 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Property is also known as
Zenitude Hôtel-Résidences Hauts d'Annecy House
Appart Annecy Seynod
Zenitude Hôtel-Résidences Hauts d'Annecy
Appart Hotel Annecy Seynod
Zenitude Hôtel Résidences Les Hauts d'Annecy
Comfort Les Hauts D'annecy
Comfort Aparthotel Les Hauts d'Annecy Annecy
Zenitude Hôtel Résidences Les Hauts d'Annecy
Comfort Aparthotel Les Hauts d'Annecy Aparthotel
Comfort Aparthotel Les Hauts d'Annecy Aparthotel Annecy
Frequently asked questions
Is Comfort Aparthotel Les Hauts d'Annecy pet-friendly?
Yes, this property allows pets (limit 1 total). There's a fee of EUR 8 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Comfort Aparthotel Les Hauts d'Annecy?
As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at Comfort Aparthotel Les Hauts d'Annecy on 22 Mar 2026 start from ฿2,154, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Comfort Aparthotel Les Hauts d'Annecy?
Self-parking is available for EUR 3 per night.
What time is check-in at Comfort Aparthotel Les Hauts d'Annecy?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.
What time is check-out at Comfort Aparthotel Les Hauts d'Annecy?
Checkout is at 11:00 AM.
Where is Comfort Aparthotel Les Hauts d'Annecy located?
Located in the heart of Annecy, this aparthotel is 0.8 mi (1.3 km) from Thiou and 1.4 mi (2.2 km) from Lake Annecy. Salomon Foundation for Contemporary Arts and Centre Commercial Courier are also within 2 miles (3 km). Annecy Station is 22 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Comfort Aparthotel Les Hauts d'Annecy Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.2
Location
7.6
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 206 out of 664 reviews
10 - Excellent
206
Rating 8 - Good. 287 out of 664 reviews
8 - Good
287
Rating 6 - Okay. 96 out of 664 reviews
6 - Okay
96
Rating 4 - Poor. 43 out of 664 reviews
4 - Poor
43
Rating 2 - Terrible. 32 out of 664 reviews
2 - Terrible
32
Reviews
4/10 Poor
Martin
10 Jul 2025
Disliked: Cleanliness, room comfort, communication
Not a very good experience.
Lousy place. No aircondition, had to leave 90 euros in cash to have some fans in the room. Dirty floors in the kitchen. Almost no toilet paper. Receptionists were not very interested in our wellbeing, very impersonal. Maybe this works in April and September/oktober. Expensive breakfast that we declined. Far from the city center as well. Better to use some more money to stay in the center and actually have a nice stay. Didn’t feel quite safe either with lots of people probably having long term stays, drinking etc.
Martin
Stayed 3 nights in Jul 2025
8/10 Good
Rene
25 Aug 2025
Liked: Cleanliness, property conditions & facilities, communication
Good and proper venue for a short stay
Rene
Stayed 2 nights in Aug 2025
10/10 Excellent
Mr Guive
17 Oct 2025
Liked: Cleanliness, room comfort, communication
Was an ideal stay for us in the 1 bed apartment for a couple nights, helpful receptionist too. One thing which was difficult was getting in and out of the bath
Mr Guive
Stayed 2 nights in Oct 2025
10/10 Excellent
Michel
13 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really clean room and bathroom, no air conditioning but other than that it was great. Kitchen was well equipped for cooking proper meals and the hotel is close to an Aldi for shopping and a bus stop for getting into town. Good shutter on the window to prevent bugs.
Zoya
Stayed 5 nights in Jun 2025
8/10 Good
Debbie
6 Oct 2024
Liked: Cleanliness, property conditions & facilities, communication
Nice place to stay. Very functional property.
Debbie
Stayed 2 nights in Sep 2024
8/10 Good
George
11 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Only one staff member out of the four we dealt with was helpfull. The rest were not interested in answering any of our question
George
Stayed 3 nights in Oct 2025
10/10 Excellent
Marie-pier
6 Sep 2025
Liked: Cleanliness, property conditions & facilities, communication
.
Marie-pier
Stayed 2 nights in Sep 2025
8/10 Good
Yong
18 Aug 2025
Liked: Cleanliness, communication
The temperature on the day we arrived was 34 degrees, but there is no AC, too hot in the room
Yong
Stayed 1 night in Aug 2025
10/10 Excellent
Santiago
10 Oct 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing for the price, with the little kitchen you have all you would ever need!
Santiago
Stayed 2 nights in Oct 2022
8/10 Good
Masoome
20 Jun 2024
Liked: Cleanliness, communication
Clean,safe,quiet.
Masoome
Stayed 2 nights in Jun 2024
10/10 Excellent
Christine
5 Jul 2023
Liked: Cleanliness, amenities, communication
Very friendly staff, able to check in early was great. Secure parking. Very clean and comfortable room even though on the small size.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a bit far for Annecy Film festival, but bus was very close and ran frequently. Staff were helpful and room was very comfortable. Nice to have kitchen. Parking was small extra charge per day.
Denise
8/10 Good
LINDA
23 Mar 2023
Liked: Communication
Not my type of hotel
LINDA
Stayed 1 night in Mar 2023
8/10 Good
Shirley
1 Sep 2024
Liked: Cleanliness
Clean. However do not have sheets.
Shirley
Stayed 1 night in Aug 2024
6/10 Okay
Sarah
4 Jul 2024
They couldn’t find it it reservation when we first arrived. Eventually I told them it was through Expedia and they were able to find it, but it was confusing. The apartment was spacious and beds were good.
Good: quiet
Bad. Its like a college dorm in a parking lot. Tired and needs to be blown up and redone. Sheer curtains only where everyone can look in. Brown and yellow decor like the sixties. Large place outside with just conctrete and cars. with not one seat to sit outside. Nowhere. The bathroom and kitchen was disgusting. Old and dirty.
Ariane
Stayed 2 nights in Dec 2023
8/10 Good
Marinda
1 Jul 2024
Liked: Cleanliness, communication
A little crowded for 4 adults
We were 2 Couples traveling together .. we saw the photos on hotels.com, and it look as if both rooms were seperate with a bathroom in the hallway... this was not the case... the bathroom is ensuite with the bedroom, so the couple in livingroom had to walk through the bedroom to get to bathroom... this was not good. PLEASE .. in description of your apartment... call this an en suite bathroom.. or make the photos more reliable...then we would have known and not booked it, or booked 2 rooms...
Marinda
Stayed 1 night in Jun 2024
4/10 Poor
Laurent
8 Aug 2022
Liked: Cleanliness, room comfort
Disliked: Communication
Not that Zen! Staff training required!
Group of friends staying over for a 3 days seminar in town, we chose this residence for its location and mix of inventory in apartments.
The studios are of a good set up. The bathroom and shower is spacious. The mattresses and linen of good quality. The kitchenette is well equipped and allows one to cook with all equipment provided. You can also order food and drinks at the reception. The set up of 14 series is a bit awkward for a twin with a wall separation, Not the best for a couple but ok for friends. Unfortunately the receptionist was not able to do a room change as the hotel was full.
The hotel has no AC and the room was extremely hot. We got to know from other friends staying with our group that we could borrow fans with a 20 euro deposit for each piece.
The residence welcomes short and long term residents. It kind be very noisy with some neighbors especially during weekends. Try to avoid rooms facing the outdoor car park.
Overall the stay was not bad. Unfortunately I had a very bad interaction with the check out receptionist, Despite the fact that I had informed the hotel of a change in one of my booking. I was overcharged. When I tried to discuss with the employee, she was very stubborn, unpolite and unprofessional with me and did not solve the issue.
Staff is overall not well trained and unprofessional. understand that Horeca in France is going through challenges but there is no reason that the customer being treated this way. Unacceptable. Will not return.
Laurent
Stayed 3 nights in Aug 2022
6/10 Okay
Aurora
22 Jan 2026
Liked: Communication
Le chambre avait de bibitte
Aurora
Stayed 1 night in Oct 2025
10/10 Excellent
Elisabeth
3 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
RAS
Elisabeth
Stayed 4 nights in Dec 2025
8/10 Good
FARID
1 Dec 2025
Liked: Cleanliness, property conditions & facilities, communication
Tout était conforme à l'annonce, bon accueil .
FARID
Stayed 1 night in Nov 2025
10/10 Excellent
Sylvie
25 Nov 2025
Liked: Cleanliness, amenities, communication
Appartement très bien pour un court séjour. Appartement propre, bien équipé. Le linge de toilette est bien fourni. Le personnel est très accueillant. Toutes les informations pour notre séjour, nous ont été données. Nous avons utilisé le parking extérieur, très proche de l'entrée de l'immeuble (emplacements en nombre assez grand). Bon rapport qualité prix. Je louerai encore pour un prochain séjour à Annecy.