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"I give Comfort Inn & Suites W. Seneca, NY 4 stars because of the customer care and service delivery. For me, the location was important because it was quiet with a mostly mature adult-type ambiance. The staff were very friendly and put a lot of care in handling my room accommodation needs when I arrived later in the evening. Each ask was met with a smile and in the affirmative which is rare in itself today. I would have liked to have seen more hot oatmeal or mixed fruit bowls for breakfast...

"This hotel was one of the cleanest I have ever seen! The pool was awesome and the staff were very friendly. I would definitely stay here again."

"Very clean. Great area downstairs in lobby to gather. Staff were friendly."

"Lovely hotel. Would stay again. "

"Overall pleased with my stay !"

"Red Roof do better! This is right across from the new Bills stadium. Your building is run down, the beds need to be replaced and the rooms updated!"

"Room was a little dated, fairly clean. Toilet seat was cracked and needed replacement, First room I was given the TV did not work."

"Clean room. Good shower/pressure. Good heater/air-not too loud. Beds like concrete. Good staff"

"My second stay at that hotel. The staff was very kind and friendly, the facilities were spotlessly clean, and the room was comfortable and well-furnished. That's all I ever want from a hotel, and it was delivered."

"Clean and comfortable. And affordable rates."

"Great staff and pet friendly. Clean room and public area. Many restaurants and coffee shops are within walking distance. "

"Staff were great. The breakfast was really good. "

"Very well placed hotel for the theatre district in Buffalo as well as a few train stops down from where the Sabers play hockey. Great hotel and an awesome price!!"

"Everything was great for the one night we were there"

"Nice historic house with comfortable common rooms and a great location, close to downtown restaurants and a Walgreens open 24 hours. But my bedroom was so small I could not easily walk around, and the half-bathroom was also very small. Wes, the owner, welcomed me at check-in and has a warm personality. But breakfast was not offered, even though a Booking listing said breakfast was provided and the owner mentioned breakfast too. "

"The room was picture worthy, the amenities were top shelf. The heated floors were awesome in a very cold spell. And Our concierge was just wonder full. See you soon"

"Great hotel and staff at the restaurant/bar!"

"We booked the hotel for the pool and the pool was closed for Maintenance "

"Clean room, nice staff, reasonable valet price, & so perfect for a NHL game"