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"Filthy floors throughout, a/c didn't work in 1st room. TV was almost impossible to turn on. Parking lot was completely crumbled. Phone number we were supposed to call went straight to voice mail which was not set up yet. Will never go back. Avoid at all costs."

"Clean room, Nice bathroom and shower. However, the breakfast had much to be desired. The choices of food were very limited. The only hot food option was a Jimmy Dean Breakfast sandwich with some of the worst sausage I've ever eaten. Not a good start to our day."

"Parking in front of room was plentiful. The room was dated, but clean. Had all the necessities needed for a quick stay. Conveniently located across from Highmark Stadium. Overall experience was good. Would recommend if looking for a short stay."

"Breakfast menu was average to similar motels. HC parking was ample and near entrances."

"Great location to stop at during road trips. Clean room and good breakfast."

"Using Expedia caused me to be given a small room with no counter space in bathroom. I felt disrespected."

"Very clean property, eggs at breakfast a little cold, but overall a nice property"

"Greatest hotel ever. Absolutely stunning."

"The room was dirty."

"Shame on Clarion Hotels for neglecting this waterfront property and letting it become a sad, shabby, not inexpensive, hotel. The room phone was broken, the room safe didn’t work, room keys didn’t work, the room was poorly lit, and the bathroom was yuck. The staff was friendly, though our room across from the housekeeping area was loud with staff arguing or having conversation. The restaurant was fine. The only thing edible at the free breakfast offered by the hotel, was a tiny yogurt."

"The rooms were nice with tall ceilings. However, the tall ceilings meant it was built with little insulation between floors. Yes, that means every step your upstairs neighbor took pounded through to your room below. I would suggest a top floor room, if that is an option. It's also concerning that the price of the room was 50% higher than a room outside of Philly or Boston for similar hotel (in one case both hampton's). This shouldn't be the case for Buffalo, but it fit our driving schedule...

"Parking was safe. Clean rooms. Breakfast was all premade crap and only fresh thing was oranges."

"Clean room, friendly staff, great breakfast"

"Dirty floors bad air condition stains carpet"

"Wonderful views, food and staff. The room was well appointed and clean. We had a relaxing time!!"

"Stay in 217 one night bathroom door does not lock . When I told them at the front desk I was told your kids should knock before entering. The counter top in the bathroom was broken . When I told them at the desk I am going write a review off my disappointment I was told go ahead. Guess they don’t care about my business. My daughter just move here in buffalo for med school and for the next 4 years we will be back and forth. They really don’t care ."

"Room was disgusting. Smelled like cigarettes and mold."

"Front desk people are friendly and professional especially Todd however the valet person is as very rude almost hit my car backing up then looking at me upside down with disrespectful comments Hotel should train their valet people respect before they hire them Very very rude person I had other reservation for this week to same hotel ending up canceling the reservation and book other hotel Fior sure not coming back here due to the fact valet service Other things Mattress not comfortable...

"Our window curtain was torn and could not be closed. I informed room service and the front desk and all they said was we're sorry to hear that and did nothing. People from the Holiday Inn could see through our room. The room smelled funny. We had rented the suite. We arrived early after a long drive six hour drive from New Jersey and they charged us an extra $30. With the condition of the room, they should have just waived it. Avoid this place."