"I’d definitely stay there again if I have reason to be near Staines again. Beautiful spot on the river. Not short, but a nice, easy walk to the train station. "
"This was our first visit but certainly won’t be our last. What a beautiful discovery, staff, service and experience far exceeded our expectations. Thank you to all who welcomed us. "
"Hotel is attached the the pub/restaurant which is great, great comfy rooms, good shower, good breakfast etc all what you would expect at this price point.
Just a couple of service niggles, as we where left waiting for check-in for some 15 mins and then drinking in the bar after dinner they stopped serving at 10:30 with no warning, no bell, just 'we have shut up the bar' so we cant serve you. "
"Nice room in a nice area. Staff couldn’t have been any more helpful. Huge car park for the amount of rooms and they allowed us to park there all day on check-in and checkout day. "
"Overall excellent, but I was charged a daily parking fee because it was booked via Expedia and not directly with the hotel.
Other minor complaints, had to used the hair dryer outside of the bathroom, it did not have a magnifying mirror or extractor fan in the bathroom, and no media charging plugs."
"Brilliant location if you have an early flight with KLM or AIR FRANCE. Had a late night snack and cocktails the food is really good too. I was surprised and not expecting that for an airport hotel!!!"
"As fabulous as ever! Courteous staff, excellent room amenities and a well-stocked club room! Great proximity to departure hall, literally a 4 minute walk. This has been my choice for many years, whenever flying from Heathrow, irrespective of which terminal I fly from! "
