I booked a room in A.A. Lodge Amboseli
Amboseli, Kajiado County, Kenya, through the online hotel.com service on February 23 and paid $ 177 for 1 day through a visa card. When I arrived in A.A. Lodge Amboseli, the hotel administrator did not meet me warmly, suspecting that I really paid for the stay? How will I prove it?
When I showed the confirmation from hotels.com from my email, he stated that hotels.com had not yet transferred the money to their account, so I have to pay in cash now ... After a long, humiliating dispute, they still settled me in the lodge, but there were unpleasant memories ...
Let me start of saying that I have never written a bad review and I am not a picky traveler (typically stay in simple budget places).
This place was a complete disappointment. It's absolutely no value for money (if it was 50$ I admit I would probably rate higher). Here is why:
1. Cleanliness: The rooms were dirty: layer of dust on the tables; shower looked like not cleaned in a while and also old. There are no fans in the room.
2. Wifi: The wifi only works in the bar and reception. It's extremely slow - so slow that you rather give up then use it. On top of that, in the evening (post dinner) they on purpose switch it off in the reception and tell people it's only in the bar, so that people buy drinks...
3. Food: The food is quite bad. The breakfast is supposed to be 6-9am, we came in at 6:30 and most of the food was gone (e.g. there is no pancakes, no cups for tea or coffee).
4. Safety: We were sitting at the reception area in the evening chatting with our guide 2 evenings, and both days some of the other guests came in and complained about lost chargers from the room, and lost money from the room.
Overall it's not a value for money; there are lodges inside the park for slightly more with significantly better services. I wish we did that; and would recommend everyone else the same.