Search Family-Friendly Hotels in Altamonte Springs

"Stayed 4 nights, same breakfast every morning okay, "

"The hotel was great and the staff was nice. It’s just that we didn’t know about the trash removal service. Other than that it was great. "

"Ok"

"great value lots to do at resort"

"Just a quick one night stay but no complaints."

"We loved everything about this hotel! We made the long trip from Australia and the Drury the was the perfect way to ease into a big trip. It was peaceful, the staff were absolutely amazing and the facilities had everything we needed. The shuttle was so handy and to walk to Disney Springs was also good - the highlight was the free breakfast, drinks and supper. Would recommend this hotel to anyone, especially families. "

"Everything was wonderful. Clean great staff good location"

"Will be using them exclusively going forward."

"Unfortunately, our recent stay was very disappointing. When we arrived, we discovered cockroaches in our room. Instead of immediately moving us, we were asked if we wanted someone to come spray the room the next morning. We were eventually moved to a different room in another building, but this should have been handled much better from the start. Another major issue was the hotel shuttle service. The website advertised shuttles to Universal Studios, SeaWorld, and Disney parks, which was the main reason we booked this hotel. However, when we arrived, the shuttle desk informed us they only provide transportation to Universal. This was extremely misleading and caused additional transportation expenses during our trip. We also had problems at the breakfast buffet. The first day we were incorrectly charged for a child breakfast, and the second day we were charged for adult breakfasts instead. When we tried to address the issue, the staff was rude and unhelpful. Overall, between the cleanliness concerns, misleading amenities, and poor customer service, this stay did not meet expectations. "