Candlewood Suites Alexandria, an IHG Hotel, offers a convenient city center location with free in-room WiFi. Guests enjoy practical amenities like dry cleaning/laundry services and a business center for those needing to work while traveling.
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 45 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Pet fee: USD 45 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 45 mi (45 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Candlewood Suites Alexandria by IHG pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 45 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Candlewood Suites Alexandria by IHG?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Alexandria by IHG on 24 May 2026 start from ฿3,028, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Candlewood Suites Alexandria by IHG?
Self-parking is free at this property.
What time is check-in at Candlewood Suites Alexandria by IHG?
Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Candlewood Suites Alexandria by IHG?
Checkout is at 11 AM.
Where is Candlewood Suites Alexandria by IHG located?
Located in the heart of Alexandria, this hotel is 0.8 mi (1.3 km) from Southern Forest Heritage Museum & Research Center and within 3 miles (5 km) of Riverside Hospital and Rapides Women's and Children's Hospital. Rapides Regional Medical Center and Riverfront Center are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was perfect. The only thing that bothered me was the noise. Well after 10 pm people were running up and down the hallway, yelling, knocking on doors etc.
This hotel is very nice, the staff is excellent, only issue to have is with some who stay there not being considerate of others.
Everything was okay the front desk staff was EXCELLENT!! All the ladies were very nice and welcoming. However toilet was broke and made noise ALL NIGHT!! Especially when you flushed it, and the shower water pressure wasn't very good at all. Outside of that it was a fair experience
Rooms were clean and the staff was supper accommodating. Will definitely return
Ashley
Stayed 2 nights in Apr 2025
Verified
6/10 Okay
John
28 Sep 2025
Liked: Cleanliness, staff & service, room comfort
Staff was very friendly and helpful. Cleaning staff were very thorough. Room had odd smell like dirt or old bug spray. Microwave handle was broken. Shower curtain wasn’t long enough for the tub.
We were here for 3 days for church and will say that this was the cleanist hotel we have stayed at in the last 10 years coming to Alexandria! I usually bring cleaning products with us to clean our room once we check in and to my surprise when i cleaned the floors they were actually CLEAN! The staff was very friendly and professional as well!
Nice room, very comfortable. My only dissatisfaction with this chain is that they don't offer a breakfast. That's the main reason I rarely stay at Candlewood. If the hotel next to them (where I regularly stay) had not been full I would have stayed there.
It's a nice property, though.
Staff was amazing. Room was well worn but adequate. Parking lot broken in several places. No cover for unloading in the rain.
Stephanie
Stayed 1 night in May 2024
Verified
4/10 Poor
James
16 Jul 2024
Disliked: Property conditions & facilities
Worn furniture, broken towel rack, tv didn’t work. Bed was comfortable, room was clean. AC worked fine. Quiet room. Building was being renovated. Property in front had been demolished and entry was unclear.
The front desk people were very nice. However, our toilet did not flush, the room had a terrible smell and we didn't realize it was in a very unsafe area for females traveling alone. I wouldn't recommend staying here unless you were not leaving the hotel. Unfortunately no one addressed the toilet situation, but we only stayed one night.
JULIE
Stayed 1 night in Apr 2024
Verified
4/10 Poor
Brittany
8 Jul 2024
Liked: Staff & service
Disliked: Property conditions & facilities
My family and I were in town for a softball tournament. Upon initial check-in we were given our room key. We open the door to the room and there were paint cans and other materials everywhere. I called the front desk and she was ever accommodating by placing us in another room. The room was clean for the most part. However, the curtains had dark stains on them, the light fixtures in the bathroom were rusted, and there was a bug on one of the beds. Not an awful hotel, but I won’t be staying at this location again.
Brittany
Stayed 2 nights in Jul 2024
Verified
6/10 Okay
Phil
21 Mar 2024
Liked: Cleanliness, staff & service
The service is great. The building is old, despite upgrades. Our room remained so moist it curled the cover of a paperback book. We had two roaches (or water bugs). We asked housekeeping to come in and do a thorough cleaning because we still had two days left. They offered to move us upstairs but we had already stayed there several days and it was inconvenient to move.
Phil
Stayed 7 nights in Mar 2024
Verified
8/10 Good
Jeffrey
17 Jan 2026
Liked: Cleanliness, staff & service, amenities
Great place to stay with a kitchen in the area.
Jeffrey
Stayed 10 nights in Jan 2026
Verified
10/10 Excellent
Miroslava
17 Feb 2026
Liked: Cleanliness, staff & service, amenities
Staff was friendly & very attentive. Alexis & Chaquanda were very helpful & the room that i stayed in was very clean. Keep up the awesomeness. I will definitely return.
Miroslava
Stayed 3 nights in Feb 2026
Verified
6/10 Okay
George
7 Mar 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is starting to age so there seems to be a moldy smell to the rooms. The staff was very attentive, courteous and professional.
The AC wasn’t working at all. Unfortunately I had to deal with it because I needed a room and no other rooms were available
Donna
Stayed 1 night in Mar 2026
Verified
8/10 Good
Dacia
10 Nov 2025
Liked: Staff & service, room comfort
Our stay was really nice. However, the area is concerning because lots of people hang out around the outside of the hotel.
Dacia
Stayed 3 nights in Nov 2025
Verified
4/10 Poor
Gian
19 Feb 2026
Liked: Cleanliness, amenities
The hotel receptionist was not present when we arrived to the hotel. We had to wait approximately 20 minutes until she finally came to help us with the check in process. The TV was not working. I said that to the hotel receptionist, but they never fix it.