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"Clean room comfortable bed friendly knowledgeable staff and super convenient would recommend "

"Rooms were clean, but hot. No window, didn’t like - felt claustrophobic."

"The hotel is great, but the only good thing about it's location is that it's right next to Gatwick South Terminal. No local amenities beyond a KFC and a McDonalds, and you have to cross what looks like a slip road and industrial estate to get to them. Very very functional, but being your own food."

"The breakfast was good. The room was alright. Overall the hotel is showing its age with some dated furnishings and worn fixtures."

"Clean room "

"The room was clean and spacious, but unfortunately the bedding had stains, and the toilet, bathroom, and floors were not cleaned. The bath drain was also blocked, something the hotel already seems aware of, as I later saw similar complaints in online reviews. It was disappointing to realise we had been given a room with an issue that had clearly been reported before. The staff were also quite unfriendly and unwelcoming. There was little to no greeting, and even when I tried to be polite and...

"Lovely room, super friendly and very kind staff, beautiful location with free parking. Highly recommend! Thank you."

"Not clean at all "

"A great location and service really good "

"Room was very dusty and was hot as sauna . Tv remote extremely dirty/sticky . No bottled water . Shower blocked . Toilet flush button broken . Food very expensive and not tasty . You have to pay service charge !!!! As a guest !!!Shame"

"Comfy easy access room with walk-in shower, very helpful staff. Surprisingly quiet given it was Eater Saturday night. EV charger parking spot was occupied for many hours by a non-electric vehicle and the adjacent spot occupied by an EV which was not on charge. Staff said they were not responsible for its use."

"Very well located to access North terminal. Rooms clean with everything you need for a night stay. Nice breakfast in the morning. Friendly staff."

"The location of the hotel was excellent for an early morning flight being across the road from the airport. The restaurant on the property was pretty good. Room amenities were also good and appreciated. I would definitely recommend this property."

"Clean"

"Amazing beds and great size. Clean bathroom with power shower. Excellent breakfast."

"Smart clean single room. Comfy bed. Clean bathroom. Lovely cooked breakfast. Plenty of choice including full English, kippers, cereals, fruit etc. Plenty of free parking places on the premises. "

"Booked the room as a family / triple room. There were always going to be 3 of us. All in room facilities were for 2. We even ran out of toilet paper without a spare roll left in the room. 2 star property with a 4 star price. "

"Staff were lovely. We were given a room upgrade which we really appreciated. Really enjoyed our overnight stay and was very convenient for our flight from Gatwick. Will definitely book again. "