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"Mixed experience. The staff were excellent and the free breakfast was a plus, but the room was dated and not very clean. Great proximity to the Mall of the Emirates, though the surrounding area isn't the nicest. It really needs a renovation to meet modern standards."

"Clean rooms, helping staff, nice restaurants on site, metro nearby and lots of other places to shop and eat around."

"Very nice hotel, room was very clean. The pool and breakfast were Amazing!!!! "

"on arrival in the room nothing was working ie phone safety box etc the garbage can in the bathroom was broken but the staff was very nice and helpful"

"I rang ahead to make sure it was ok for a couple to stay there and they said yes it was fine. When I arrived I was told that we couldn't share a room. I do understand that it is the law in the UAE, but don't give people the impression that couples can stay there. "

"Tudo foi perfeito a única coisa foi o banheiro com banheira e uma mureta muito alta para entrar na banheira é extremamente perigosa "

"Excellent clean room, amazing staff and security, fabulous check-in, everyone is very relaxed and professional, which is why I keep returning, the Besh Turkish restaurant was a huge surprise the food was amazing there I would recommend. Sheraton mall of emirates is really a great hotel, I have stayed at many hotels in Dubai but always love the relaxed atmosphere it’s really a great hotel"