รีสอร์ทใน อากูมาล

"Staff were incredible, especially Jose at the Family Suites. He was very understanding of our situation with WestJet strike and did his best to make our stay at the resort as memorable as he could. Food was amazing with lots of choices from all 3 resorts. Highly recommend the Family Suites rooms with swim-up pools. Would go back again!"

"The staff was excellent and specially our butler for room service Eric and Cielo went out of their way to make our Anniversary special and sweet 16 of our Niece. The best was they were stationed near our building all day and were very helpful in arranging our dinner reservations at the restaurants. With just text message they were available to help us every time we needed them. Room service and food was good. Plenty of choices. Only the beach had sea weed but they do their best to clear as much...

"My concierge Tony was great helped me book any reservations and help me out throughout my stay. Great experience."

"We recently stayed at the Family Selection at Grand Palladium and had a mixed experience. While the property is beautiful, several areas need improvement, especially considering the price. One major disappointment was the beach, where a staff member told us the resort chose not to pay for cleanup, making it unusable during our stay. The resort is just over an hour from Cancun Airport, and round-trip transportation cost us over $200 USD, so plan accordingly. The grounds are lush, well...

"The property drinks were all sugar free/ Artificial drinks. No matter which bar you ordered from everyone get Artificial sugar in their drinks. Its was disgusting!!!"

"A very intimate and lovely resort. Enjoyed our stay as always, food was great, staff was awesome and over all a great peaceful stay"

"Rooms are not luxurious by no means, but they are adequate and comfortable. A/C worked well. Zero complaints really. Snorkeling from the beach was great! Food wasn’t great but was comparable to most resorts, however, it did lack “change.” We were there 9 days and the buffets were pretty much exactly the same every day. They had variety, but it was boring. Nothing to complain about though. It was fine. Did enjoy the taco stand daily though!"

"Muy contentos, en general todo excelente, las habitaciones y restaurantes, los del staff de recepción muy profecionales, checking in y out muy fluido, sabemos que nada es perfecto y si me permiten mensionar el mal servicio de los bartenders del pool bar del lado del restaurante Laguna es muy malo y selectivo, por mucho tiempo esperas para que te tómen la orden o te hagan caso pensando q no les daremos propina, solo recuerdo a uno de nombre Gabriel, con sonrisa burlona con la que te ignoran y...