"We arrived late. The lobby was busy. I later learned they were training new staff. We paid for a king bedroom and was given a queen bedroom. When we turned the sheets, we found a very big stain. They moved us and offered some snacks. We said no. We spoke to the manager the next morning. It was a nice conversation. The morning staff was amazing in the kitchen and the lobby probably because they were the regular staff. I let them know that I understand staff training and shortages but that stain...
"We arrived late. The lobby was busy. I later learned they were training new staff. We paid for a king bedroom and was given a queen bedroom. When we turned the sheets, we found a very big stain. They moved us and offered some snacks. We said no. We spoke to the manager the next morning. It was a nice conversation. The morning staff was amazing in the kitchen and the lobby probably because they were the regular staff. I let them know that I understand staff training and shortages but that stain...
Melissa