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"I enjoyed my stay at the Malvern. The staff were so nice and they made my birthday a memorable one."

"Lovely warm welcome on arrival and departure. Spotless room and guest house in a quiet location. Good choice at breakfast with friendly service. Parking permit appreciated and parking available on the road and even found a space directly outside. Thanks also for the room upgrade."

"We had a wonderful stay at Billesley Manor Hotel & Spa for 2 nights after Christmas as a family of 5. We have been here before but this time we stayed in the main manor part of the hotel. The rooms were spacious, clean and comfortable, breakfast was amazing, dinner was delicious too! Service from everyone who works in the hotel were just brilliant! We’ll definitely recommend this hotel to everyone, and we will no doubt be coming back again."

"The hotel had a warm and inviting atmosphere, the room was perfect and the bed was amazingly comfortable "

"Excellent staff and lovely room"

"Best staff, food and service"

"Beautiful grounds, historic buildings and a well appointed and equipped spa helped us enjoy a luxurious and relaxing mini break. The full vegetarian breakfast was delicious and really well cooked - a nice bonus to have this included for a minimal extra charge. Tracy at breakfast and Gino in the evening were stand out members of staff but everyone we encountered was as helpful and friendly. Beth & Damon on reception gave us a warm welcome. "

"Fabulous!!! Great hotel!! Staff were so friendly and helpful!!! Room was too adorable!! Bed very comfy!! It had a mini fridge!!! Location was awesome!! All the extras with the hotel were terrific!! We loved the Woodsman!! Would happily stay there again and will highly recommend!!"

"staff were excellent and polite , breakfast was also excellent with a variety of options, free parking was an added bonus as was the position of the hotel in the centre of the town . Five star all round"

"Beautiful hotel, rooms were stunning, the communal areas were lovely and cosy and the breakfasts were delicious! "

"Very warm welcome at check in. Good value for money."

"Fantastic staff and service. The food was delicious on the Saturday evening and breakfast the next morning was also great with a really generous menu. The pub has a really cosy vibe and the log fire was roaring. Really popular so definitely book ahead. "

"Room has air con but it does not warm enough. We got a separate heater otherwise could not sleep for sure.Water pressure of shower is quite slow, no amendities provided in room such as cotton buds, shower cabs, sanitary bags. Good points are big room for family with 2 big sofa beds."

"Room was very warm on arrival which took a while to cool down. "