Search Hotels Near A Case History, Liverpool

"Lovely place excellent staff very friendly and helpful "

"Yes taxi could park outside.no problems "

"Easy, quick check in. Friendly and informative staff, 24 hour manned front desk, parking inclusive. Food and beverages good. Close to transport links for Merseyside and Greater Manchester. Would happily stay here again, "

"Property needs some tlc"

"The carpet floor in our room needed cleaning. When I had arrived I had explained briefly to the receptionist that I'm here for my mum's funeral the two nights I stayed at this hotel I couldn't sleep well . I then had try to get over my mum's funeral. I needed rest before I start my long journey back home to Suffolk. I Sadly left I hour and thirty minutes later leaving my room by not leaving by 11.am.I went to the reception to explain my situation regarding my bereavement of my loss of my mum. I had no sympathy from the reception when I left and I had to pay a late search charge of £10.00 not happy."

"We have stayed previous and this stay was great. However second time not so much, paid extra for king size bed to be told they only have doubles and receptionist replied “I have never been in any of the rooms so I don’t know what to tell you” didn’t change the room we got a small double. Radiator was broke which made the room to hot to sleep in mentioned to staff who said it was waiting to be repaired. Vending machine jammed and when I asked for help from staff was told there’s nothing the can do so to just accept the loss. As it was a seperate company and they had no key. "

"Stayed one night, wish it had been more! A lovely hotel, fantastic facilities and so much choice for breakfast . Highly recommended."

"Y"

"this was a sports pub with rooms not a hotel. No breakfast available( which wasn’t made clear on booking) and no heating in bedroom in the morning. Room was fine if uninspiring and good refreshment tray for hot drinks."