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"The staff was kind and courteous! Rooms were spacious, but could do with a freshen up, and remove wallpaper as it’s peeling from humidity, so if you are bougie then maybe not your style. The grounds were well kept and the large gazebos facing the water (sit a whole family) were great. The area was quiet and a bit isolated, but had shuttle where you need to go and "

"Staff was fabulous and kept the room and gardens as emasculate as possible. One thing that was substandard was extremely low water pressure in the shower. Barely a trickle and difficult to get it warm. There was also significant mold issues even with the great cleaning. I’m sure mostly due to the warm moist climate "

"Gym was clean. Basic equipment available treadmill universal weights. "

"After communicating by whatsapp with someone from Sumberkima Hills Retreat, we knew which villa would be appropriate for us to book. We are in our 70s and have some mobility issues. The villa was easy to access for us and to go to the pools, as well as the restaurants, we could book a shuttle, so we would not have to walk up and down the hills. The problem was that once you were driven there, you were required to walk down, or up many steps. This is just to make people with mobility issues aware of access!! The whole property is truly beautiful and there are amazing views from everywhere you look. From our villa (Asmara 3), we could see the hills and volcanoes in Java, as well as the ocean. At night we witnessed the sunset, and in the morning the sunrise. Taking a taxi down the hills is expensive, so we did not leave the retreat during our 3 night stay."

"Excellent property and exceptional villas with great decor , private pool and service. Only downside, restaurant and spa way overpriced. 1M IDR for 1 hour food massage or 560k IDR for a curry in Bali is taking advantage.. too bad. "