Search Hotels in Zona Dorada, Bucerías

"Had to do a little walk to get to the ocean, walking across the street. No big deal if you don't mind walking, as the street has basically no traffic. Food was good, had a few issues with a couple of the servers, but no big deal. Rooms were big and cozy, property was in really good conditions, no issues whatsoever with room services. They have plenty of restaurants to pick from, but you have to remember to make reservations early in the morning because they fill up pretty quick and you have to do it on a daily basis. Otherwise, you'll be stuck with the buffets, which are not bad and they have two of them. Good variety of food. Two problems, though. They have plenty of pools, but they close them at 6 pm, which I never heard of. I didn't mind it that much because I love jumping in the ocean and I barely use the pool, but sometimes I like to go in the pool for a few minutes before getting ready for dinner. Other hotels usually stay opened until 8 or 9 pm. And my other main issue was that I made reservations through Expedia for 3 couples. And when I arrived to the hotel, they only found a reservation for one of the couples (not even mine) using the confirmation I received from Expedia. I was kind of mad because they say they had no way of knowing we were coming together and they oit us on separate areas. I don't see the point on making a reservation through Expedia if there's no communication among them. Bad experience that way and barely any help"

"This is our 2nd time staying at Refugio del Mar for short stays (4 nights) in Bucerias. Both times we stsyed.in one of the 2nd floor, 2 bedroom apartments called "Eva". The apt is reslly nice, has two balconies, very spacious with a nice full size kit hen and new appliances. Very clean, comfy and friendly staff. Will definitely come back.here next time!"

"The pool is fully shaded so a nice break from the sun as needed. A/C kept the room cool. A more rustic, authentic feel than a lot of newer places. Lots of beautiful plants around the property."

"This place! Amazing, everyone so friendly, air con was wonderful, nice exterior sitting area, every appliance you could wish for and to top it off Denny dishes, we were so impressed. The staff went out of their way to be accommodating, room service three times a week, Oscar and bar staff were amazing and helpful. Shuttle up to town whenever required, beach 11/2 blocks away. What else can I say? "

"Room was clean and staff are helpful and very friendly "

"Room was dated but I understand renos have occurred to some rooms so hopefully the others will be completed in due time. AC worked well, nice pool area, cloe to the beach and restaurants."

"We loved staying here! The location is perfect, near so many restaurants, coffee shops, markets and of course, the beach. The whole property is very well kept, both indoors and out. It has a boutique-y, local vibe. All 16 suites on the property are different sizes and styles, scattered in villas and buildings on the enclosed property. Some of the buildings are older, some newer. We stayed in the front villa and really appreciated the classic details, doors and hardware. Our kitchen was newly remodeled and stocked well with dishes, pans, full sized fridge, stove, microwave & coffee maker. You will need to supply all food and coffee on your own. This is not a problem, since there are many places within walking distance, but just important to know. Shower, water and bathroom worked great with basic shampoo and soap provided. The property grounds are situated across a hill on a large parcel right in the middle of the city, so there are fun little views throughout. You can hear some traffic, but it is not bothersome at all. The pool is well kept, plenty of chairs and even a nice grill area. It was a great place to meet and chat with the other guests! The manager was so friendly and really seemed to care about her guests. Our plans changed in the middle of our trip, and she was able to accommodate us for an extra night. Final note: Follow the checkin instructions once you book, and contact the manager prior to arrival. The entrance can be hard to find otherwise. "

"Scam. There is no hotel. No pool. No checkin. Don’t book!!!!!"

"Ease of communication and booking. Amenities, view, and location outstanding. We'll be back."