Dear Guest, We are glad to know that you have a wonderful stay in Crowne Plaza Zhangjiajie Wulingyuan , We are looking forward to your next visit. Hotel Manager Jimson Hao

Dear Guest, Please accept our warmest greetings from Crowne Plaza Zhangjiajie Wulingyuan. thank you for your choosing Crowne Plaza Zhangjiajie Wulingyuan and we deeply grateful all the feedback of your stay experience. We are glad to hear that you are satisfied with the location and room. As a member of the InterContinental Hotels Group, we care deeply about the guest experience, we hope that you have a great time for your staying. last time, Looking forward to your visiting again. Kind regards General Manager Quentin Zu

尊敬的宾客，您好，静美晚秋，感谢您的张家界之旅选择与张家界纳百利皇冠假日酒店相伴，酒店坐落于世界自然遗产武陵源核心景区内，是一家豪华商务会议及旅游休闲度假酒店，酒店由IHG管理公司管理，始终秉承IHG“用心服务 更进一步”的待客之道，让每一位远道而来的宾客悦享尊贵礼遇，您对酒店中肯评价，我们牢记在心，同时也让我们在未来提升品质服务方面有了更明确的方向，最后，再次感谢您的光临，期待您在下一次入住酒店时能拥有更愉快的入住体验！祝您生活愉快，一切顺利！酒店总经理 Quentin Zu

Dear Guest, Please accept our warmest greetings from Crowne Plaza Zhangjiajie Wulingyuan. thank you for your choosing Crowne Plaza Zhangjiajie Wulingyuan and we deeply grateful all the feedback of your stay experience,the architectural design style presenting the new charm with integrating modern fashionable culture element and Tujia and Miao architectural features.For connecting with the core scenic spots of Zhangjiajie Wulingyuan ,which is just 5 mins away by walk,it created a dynamic pattern and established the "herat-shape"buildings. All apartments have a private bathroom and the bathtub sets in the center for the better view when you take a shower. We are sorry for the F&B service and recreation, they are not IHG standard, we fix it at once, still thankful to your understanding. We value every comments you have mentioned in your feedback. we would like to express our sincere gratitude for your comments sharing because it will help us to improve and to create a perfect Crowne Plaza Staying Experience for each of our prestigious guest.Looking forward to your visiting again and share with us your second staying experience. Kind regards General Manager Quentin Zu

Dear Guest, We are glad to know that you have a wonderful stay in Crowne Plaza Zhangjiajie Wulingyuan and recommend to all guests. Convenient transportation of the hotel. The main entrance of the element full-time restaurant leads to the recreation center, with a gym, yoga room, indoor swimming pool and dry and wet steam room for guests to relax after the trip.It is our honor that you are satisfied with overall service and we are looking forward to your next visit.

Dear Guest, We are glad to know that you have a wonderful stay in Crowne Plaza Zhangjiajie Wulingyuan and recommend to all guests. Convenient transportation of the hotel. The main entrance of the element full-time restaurant leads to the recreation center, with a gym, yoga room, indoor swimming pool and dry and wet steam room for guests to relax after the trip. At the same time, we appreciate your feedback, we will strengthen the water temperature management. It is our honor that you are satisfied with overall service and we are looking forward to your next visit.

尊敬的客人， 您好，我们非常荣幸您下榻本酒店，我们非常抱歉酒店未能提供给您一个完美的入住体验，如果您允许的话，希望能得到您更多的意见反馈，我们定会加以改进。现酒店已经在早餐中增加本地特色小食档口，旨在供每位宾客品尝到土家风味美食。期望您可以再次选择本酒店！

Dear guest, We are glad to know that you are satisfied with the hotel location，facilities and the breakfast.In addition to this,we already reported the problems you mentioned to relevant department. Your feedback is very important to us , we are strive to make perfect as you, comfortable and graceful environment.Hope see you next time in here.

Dear Guest, We are glad to know that Miya make you have a memorable experience, and thank you for satisfied with room facilities, we hope your next stay.

Dear IHG Rewards Club Member, We are appreciate your highly recommend, and we already give your compliments to Leon and Eason. Glad to know that our staff service make you have a memorable trip in here and honor to know that you are satisfied with the hotel location, room facilities and staff service. Your approval will make us keep moving to strive on “True Hospitality” for all guests. Thank you for your lovely feedback again. We hope meet you in next time!

Dear Guests, thank you for taking the time to share your experience on your recent stay at the Crowne Plaza Zhangjiajie Wulingyuan. We would like to take this opportunity to apologize for any inconvenience our hotel may have caused you. After receiving your comments, we can assure you that we will share your feedback with our Front Office Manager to ensure guest services quality up to the standards. And We will continue to strengthen the training of the staffs to provide the better service for guests. Once again, we look forward to welcoming you back to see the improvements in the near future. Best Regards,

Dear Guest, thank you for your feedback and we are pleased to know that you enjoyed your stay with us and that our restaurant and rooms made your stay experience more memorable. Many guests choose this hotel because of the good location and the value for price. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again and We hope to have an opportunity to serve you again in the near future.

Dear Guest, Thank you for choosing Crowne Plaza Zhangjiajie Wulingyuan and good feedback sharing. We are truly grateful to know that you enjoyed an excellent staying during this trip. Looking forward to your visiting again and share with us more about your staying experience.

Dear Guest, Thank you for the compliment. We are pleased to learn that you enjoyed your stay with us. We are look forword to get more detailed feedback during your stay. Thanks again.

Dear Guest, Thank you for choosing Crowne Plaza Zhangjiajie Wulingyuan,We are delighted to know that you enjoyed your stay with us and that our location made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely,

尊敬的客人，感谢您选择张家界纳百利皇冠假日酒店，期待您再次入住

Dear guest,thanks for choosing Crowne Plaza Zhangjiajie Wulingyuan.All staffs are looking forward to your next visit.

Liebe Gäste, es tut mir sehr leid bei Ihrem Frühstück, unser Service ist nicht vorhanden, bitte verzeihen Sie mir, wir hoffen, die Gelegenheit zu haben, können Sie unser Hotel wieder besuchen, wir werden Ihnen einen besseren Service bieten.

Sehr geehrte Gäste, vielen Dank, dass Sie Ihren Aufenthalt mit uns geteilt haben, sehr hohes Herz, das Ihnen unser Hotel gefallen kann, wir freuen uns auf Ihren Besuch, für Ihren Service.

Dear guests, Thank you very much for staying at our hotel, to give the hotel affirmation, your affirmation is our greatest honor, we are very happy, we look forward to your visit again, for your service.

Dear guests, Thank you very much for your praise of our hotel, your affirmation is our greatest honor, we look forward to your visit again, for your service.

Dear guests, Thank you for your choosing Crowne plaza zhangjiajie Wulingyuan and sharing your stay experience, to express the recognition of our service staff,expecially the desk staff are our star team, your recognition is our greatest honor, our hotel is located in the core of Wulinyuan,for visiting the scenic area is very convenient, we look forward to your coming again.

Dear guest,we are appreciate of your highly estimate and look forward to your next visit

Dear guest,thanks for your stay with Crowne Plaza Zhangjiajie Wulingyuan,we are appreciate of your comments.Hotel will improve staff skills and service quality in the future,we are all look forward to your next visit.

Dear guest,thanks for choosing stay with Crowne Plaza Zhangjiajie Wulingyuan,we are all expect your next trip to Zhangjiajie and stay in our hotel.

Dear guest,thanks for choosing Crowne Plaza Zhangjiajie Wulingyuan and give high praise,we will keep improving seivice quality and food product,bring every guest a good experience in our hotel.

Dear Mr Kitten,first ,thanks for your affirmation to our hotel.Second,sorry to bring you a bad experience,hotel sincerely accept your option and will improve service quality full-scale in future,hope we have a chance to serve you again.

Dear guest,thanks for your stay in Crowne Plaza Zhangjiajie Wulingyuan!Our hotel is located in beauty spot,Fresh air , pleasant climate;Rooms are well equipped and open to space;The restaurant currently open is ADD cafeteria, Muslim characteristic restaurant is expected to open on June 1, but the Chinese restaurant is not open for the time being,sincerely look forward to your coming again to taste our delicious and unique Muslim dishes!

Dear guest,thank you for your coming and a sincere assessment,thanks to the unique geographical location, convenient transportation, beautiful environment,our hotel is popular in guests,We value the comments of every guest, and we will reflect your opinions to the relevant departments and rectify them, and strengthen the English training of our staff,I hope this experience will not affect your impression of the hotel and sincere invite you to continue to patronize!

Dear Guest, Thank you for choosing Crowne Zhangjiajie Wulingyuan and share your stay experience with us. Please know that your feedback is extremely valuable to us. We use feedback to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

Dear guest,sorry to heard that you had an unpleasant stay in our hotel,it is location is very nice near tourist spot,once you have problem,do not hesitate to dail”0”to call center,it can help you do anything in hotel,as a new opening hotel,a thousand things wait to be done,We are updating and perfecting the new online information,with the breakfast have improved,Please believe that this is not our standard crowne plaza of service about receptionist ‘s behavior,we will continue to strengthen training of staff, sincerely we looking forward to your coming again to experience a perfect trip!

Dear guest,we are deeply grateful for your staying in crowne plaza zhangjiajie wulingyuanl and give full marks,located near in very wonderful forest park,fresh air and charming environment outside,with full and advanced facilities and huge bathtub to relax after a hard day to guarantee sleep well all night,hoping you come again in this beautiful city around the four seasons.

Dear Guest: Thanks for choosing Crowne Plaza Zhangjiajie Wulingyuan.We are appreciate your good reputation for our hotel,we will keep always provide a better experience for more guest. Look forward to your next visit.