Hotel staff were all fantastic. View of the Matterhorn from the room's balcony. Architecture and art was very interesting and cool. All of that created an amazing experience.
Laura was very accommodating with assisting us getting to the hotel as our flight didn’t get into Geneva till 8pm and there was a three hour train ride to get to Zermatt. She arrange our taxi and everything went so smooth. Thank you Laura.
Overall great stay and the food was lovely.
Just amazing , go check i promise you will not regret
Muath
เข้าพัก 1 คืน, กันยายน 2023
10/10 ดีเลิศ
Donna
23 ก.ย. 2023
Donna
เข้าพัก 3 คืน, กันยายน 2023
10/10 ดีเลิศ
diana
เดินทางกับคู่รัก
11 ก.ย. 2023
ชื่นชอบ: สิ่งอำนวยความสะดวก
Very unique and clean!
diana
เข้าพัก 1 คืน, กันยายน 2023
6/10 พอใช้
April
เดินทางกับคู่รัก
9 ก.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Enjoyed our stay here as it was central to downtown Zermatt. The breakfast buffet included was nice and so was the spa access inclusion for guests. The room, was ok. Beds were comfortable. The complaint is in the layout of the room - it’s small and there is no privacy from the bathroom to the bedroom which makes it uncomfortable if you’re staying with others. The patios are very close to one another and that also makes it very uncomfortable if you have people who smoke staying next to you. The deck outside of our room felt unsafe to be on, it definitely needs to be repaired before someone gets hurt and the room air conditioning was the worst I’ve experienced for the price I payed for the hotel. Otherwise - staff were great, super kind.
Personal súper nice and helpful. The hotel is beautiful and located near shops and restaurants (walking distance).
The rooms are super cozy.
The spa is included in the price of the room and it is about experiencing the creation. You will love it.
Breakfast is also included and it is delicious and has variaty.
Love staying there
What a fabulous hotel. Beautifully designed with great attention to design detail. Superb location, very comfortable rooms. We unfortunately didn’t have time to use the spa but it looked lovely. One minor point was that the bath towels were a bit on the small side, which was slightly at odds with the general opulence of the hotel. The staff were charming, capable and friendly.
Your property is so unique and lovely. Our "Stars and Sky" Suite was just pure beauty! Everything was just stellar! The Spa was a treat for all the senses. WELL DONE! We just loved the artistic flare.
We will return for sure!
Jocelyne
เข้าพัก 1 คืน, สิงหาคม 2023
10/10 ดีเลิศ
Francis
13 ส.ค. 2023
Francis
เข้าพัก 1 คืน, สิงหาคม 2023
6/10 พอใช้
Sarah
6 ส.ค. 2023
ชื่นชอบ: ความสะอาด
Hôtel au design assez spécial mais malheureusement mal conçu, surtout la salle de bain. On entend tout ce qui se passe. Aucune intimité! Nous avions une chambre « cube » qui s’est révélée très dangereuse au cours de la nuit lorsque l’on descend du lit et que la lumière est éteinte. J’ai failli tomber et je me suis fait très mal en n’accrochent.
The property is laid back, beautiful and the staff are very welcoming! The spa facilities and the atmosphere is exactly what I was hoping for. Wonderful stay, I highly recommend and will be back!
The wellness centre is amazing! lots of relaxing rooms and great hot tub. Location is quite central. Hotel is super modern and rooms are well designed. Luxury hotel!
Fahim
เข้าพัก 2 คืน, เมษายน 2023
10/10 ดีเลิศ
Erika
27 เม.ย. 2023
Erika
เข้าพัก 3 คืน, เมษายน 2023
10/10 ดีเลิศ
Michel
16 มี.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Le style, la déco : j'adore
Le personnel, l'accueil : j'adore
Un endroit calme, à proximite de tout
Overall this was a great experience and I would definitely recommend this hotel to anyone. The owner, amenities, restaurant, and overall staff was superb. My only complaint is of the staff member in charge of the spa facilities, he was a little rude.
Sidney
เข้าพัก 3 คืน, มกราคม 2023
10/10 ดีเลิศ
Jerry
13 ม.ค. 2023
Jerry
10/10 ดีเลิศ
Benjamin
16 ธ.ค. 2022
Benjamin
เข้าพัก 1 คืน, ธันวาคม 2022
การตอบกลับจาก Lucas วันที่ 20 ธ.ค. 2022
Dear Benjamin,Thank you very much for your kind feedback!We're more than happy, that you're enjoying your stay with us to the fullest! We're looking already today much forward to welcoming you in the future again!Many regards from Zermatt, Your Backstage Team
Excellent hotel, room was incredible, and hotel restaurant was amazing, its a Michelin star restaurant, really enjoyed staying in this property
Oswaldo
การตอบกลับจาก Lucas วันที่ 20 ธ.ค. 2022
Dear Oswaldo, Many greetings from Zermatt!Thank you very much for your kind feedback!We're more than happy, that you're enjoying your stay with us to the fullest! We're looking already today much forward to welcoming you in the future again!Many regards from Zermatt, Your Backstage Team
We (my wife, me and our dog!) stayed for two nights in one of the suites on the top floor - the room was massive and had amazing views! It was quite handy having a kitchen plus a nice telescope. We used the spa too which was great. Breakfast was nice and the property is centrally located. They also provided a shuttle to and from the station free of charge. Would highly recommend staying here!
My partner and I enjoyed this hotel. Upon check-in, we were greeted with a glass of Prosecco while the staff delivered out bags to our room. We stayed in the cube suite. While unconventional (elevated loft in the center of the room with an open concept bathroom below) the room layout did grow on us. Although, the large bathtub does not fill fast enough at all. The large balcony was amazing. The themed spa was also very enjoyable but it is only open from 1pm-9pm which is a bit limiting. The quality of the hotel (room and spa) was slightly below a true luxury hotel, but we enjoyed our stay very much.
1 A
Waren in der Suite, hatte jedoch kein Telefon im Zimmer für Zimmerservice und Auskunft. Über unser Natel konnten wir unser Anliegen doch noch die Reception erreichen. Toller Spa, Frühstück viele Früchte. Einrichtung sehr schön. Kino super, Bar mit Livemusik war top.
War bereits zum 2. Mal vor Ort. Jedes Zimmer genial.
Hôtel très atypique, magnifique design. Le spa était super agréable et le repas excellent.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กุมภาพันธ์ 2021
การตอบกลับจาก Backstage Team วันที่ 23 ก.พ. 2021
Bonjour
Merci beaucoup pour votre visite. Nous sommes très heureux de vos réactions positives et nous nous réjouissons de vous accueillir à nouveau bientôt.
Salutations alpines
Meilleures salutations, le Backstage Team
Stylish interior, nice team, tasty meals, amazing pool, mountain view.
Monika
เข้าพัก 1 คืน, มกราคม 2021
การตอบกลับจาก Backstage Team วันที่ 23 ก.พ. 2021
Dear Monika
Thank you very much for visiting us at the Backstage Boutique Hotel. We are very happy about your very positive comment. We would be very happy to welcome you again in the future. Best regards from Zermatt, Backstage Team