"Overall experience was good except the Hotels.com price is more expensive than going direct to the hotel to book. We paid MYR 30 less each room for the second night stay there. I am disappointed with Hotels.com "
"The Imperial Hotel has a convenient location within walkable distance for a few places of interest in Kluang, such as the Street Art and the Railway Station.
The room is cozy with nice hot shower and new water kettle.
The staff are very friendly and helpful. "
"Please upgrade the Deposit recording and refund system, so that showing of evidence can include IC or passport, instead of physical official receipt only. "
