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"Staff, food and drinks were all great"

"Everyone was so pleasant! The breakfast with fresh fruit, yogurt and some additional items were delicious. I enjoyed the social hour and took the opportunity to talk to a couple of people. Jose and another concierge made perfect recommendations for excursions."

"Breakfast was fresh but very late every morning. It started after 8am, i had trips planned and needed to leave early on fee days but there was no breakfast. I tried looking around the property but couldn’t find anyone to ask. Also, apparently there was a waterfall but they didn’t turn it on until my last day of trip. They also tried to put me in a different room than the one I booked ( Orchid Suite). I has to ask them about it and then they moved me."

"Everything was fantastic! We really enjoyed our stay, and the staff was all very friendly."

"It was very nice and the staff are amazing."

"Great stay, amazing apartment beautiful"

"Me encantó el lugar, súper nuevo, creo que recién remodelado los pisos súper lujosos con travertino y mármol y granito, hermoso, todos los utensilios de cocina, listos para poder cocinar, refrigerador impecable, tenían hasta destapa corchos, ollas, sartenes, desafortunadamente no cocinamos, pero hubiera sido buena opción, un comedor para 4 personas, Había muchos mosquitos porque acababa de llover, con un insecticida hubiera sido perfecto, Estaban remodelando y la alberca no estaba en servicio,...

"La única falla fue el minisplit de la habitación 9B. Le urge mantenimiento para que se enfríe más rápido , no está del todo bien. De lo demás, recomendado."

"Loved everything about this stay. The hotel feels fresh, youthful, and vibrant. The rooms are compact but super smart and clean, with great tech. The rooftop pool area is stunning and a fantastic place to unwind. Staff were incredibly welcoming and helpful throughout. An absolute gem of a hotel if you appreciate smart design and a great atmosphere!"

"The kitchen is large with plenty of storage. Kettle and coffee maker and large fridge . I would suggest more pots and pans for 4 people accomodating the room "

"Personal muy atento y amigable"

"Es la Zona más exclusiva de tulum , el personal súper atento , limpieza y habitación como lo describen en la publicación , Oxxo, 7 eleven , go mart a unas calles , restaurante , volvería a regresar sin dudas ."

"Great amenities and close to beach/supermarket Most communication thru Expedia portal went unanswered. Recommend direct communication with hotel staff by phone. Lovely pool and roof deck. No hot water in kitchen sink went unaddressed for entire stay. Very basic kitchen setup. "

"Todo excelente "

"Worst stay. Beds felt like a water bed. Hotel also doesn’t respond to emails if you have enquiries "

"Best place to stay in Tulum! Gorgeous place. Had a fridge, stove, microwave, air conditioner in both rooms, two TV’s, high speed wifi, bikes to rent for the day for cheap! The top pool is so fun. Legit spent so much time on the top deck in the water and sun! Super kind people. They went above & beyond and really care about their guests. I’ll 100% be coming back, a dream place truly. It’s a rare find, don’t miss this gem! Best trip of my life thank you Kiki!"

"I loved this place, however it would be best if they could offer at least basic coffee in the morning so we don't have to wait until we go out to have coffee. Also, they could add a jacuzzi for the ones that loves relaxing on the jacuzzi like I do even when is very hot"

"Fin lägenhet. Dåligt läge på hotellet. Ligger helt off i en gated community. Vår balkong hade läge ut mot en trafikerad gata vilket gjorde att vi inte kunde utnyttja balkongen alls. Inga restauranger i närheten. Dålig frukost. "

"El personal es súper amable y el desayuno esta delicioso!"