Thank you very much for your feedback. Most of the theme rooms have microwave only Jungle and Cave room does not have a microwave because no space in the room. I will look into the WiFi to improve connectivity.

Thank you for your feedback. All staff works hard to make all guest stay enjoyable.

Please accept my apology for your unpleasant experience. Tv remote sensor is located under center of Tv. For empty shampoo dispenser we put extra shampoo tube and soap and issue has been brought to the attention of house keeping staff. I will look into door issue and will fixed.

Please accept my apology for your unpleasant experience. Issues have been brought to the attention of the cleaning staff. I will look into the tv. Sometime guest accidentally change the input We don’t have service interruption from cable service provider. Thank you for your feedback.

We have microwave in room. You can warm up your food.

Thank you very much for your feedback. We just have updated bathrooms and floor.

Than you for your valuable feedback. I will look into this and fix it. Thank you for letting us know.

Thank you for your feedback.

Thank you for review.

Thank you for your valuable feedback.

You have checked in around 4 PM and find out at 11PM it was dirty. Front desk has offered you to change the room. Nice try to get a refund.

Thank you for sharing your experience.

Thank you very much for sharing your valuable feedback with other travelers.

Thank you for sharing your experience with other travelers. I will check the pillows and will be replaced if needed.

Thank for staying with us and appreciate your time for sharing your experience with other travelers. We always work with the guest and fulfil their request.

Thank you for your feedback. We do not serve breakfast and we do not advertise free breakfast.You should check before make a reservation. We have had an issue for hot tub and we have resolved but it take time to warm the water.

Thank you very much for sharing valuable feedback with other travelers.

Thank you very much for sharing valuable feedback with other travelers.

Thank you for staying with us and we appreciate your feedback as we aim to improve our service better. We are going to replace carpet and tile around the jetted tub. Thank you for feedback.

Thank you for feedback. You have booked a two double bed room. I do not know how it happened but we got the confirmation for two double bed. Theme room price are little higher than the regular room. When you make a reservation please select the correct room type.

Thank you for your feedback. Please accept my apology for your unpleasant experience.

Please accept my apology for your unpleasant experience. Your feedback is always welcome and appreciated. your feedback help us to improve our service.

Thank you very much for you feedback.

Thank you for reviewing us.

Dear Valued Guest, Please accept my apology for your unpleasant experience.Now a days guest did not use the kitchen and we had it all kitchen supply but either lost or stolen. Bathroom light switch is in the bathroom. I will put all kitchen supply in the room. Thank you for your feedback.

Thank you very much for your feedback and look forward to seeing you again.

Guest did not check in.

Thank you for your feedback.

Thank for your valuable feedback. We are working on to upgrade case good this year. Thank you for your feedback.

Thank you for your feedback we have 13 different decorated hot tub rooms. Look forward to seeing you again.

Thank you for your time and review us.

Thank you very much for your feedback. All our staff are very helpful and supportive. They all are following the management guidelines. In King bed room max occupancy is two people. All hotel policies regarding occupancy are posted online. Please read carefully all policies before making a reservation.

Thank you for your feedback. I understand you did not like to pay for extra guests. All room rates are only for two adults.

Thank you for your feedback. You have stayed in Jacuzzi room. I promise you it will not happen again.Front desk has to move you in a regular room. Please accept my apology for your unpleasant experience,

Thank you for staying with us and appreciate your time for sharing valuable feedback.

Thank you for sharing your valuable feedback.

Thank you very much for review us.

Thank you for staying with us . We appreciate your feedback.

Thank you for your valuable feedback. We have 13 different theme rooms with hot tub in the room.

Thank you for your feedback.

Thank you for sharing valuable feedback with other travelers. Extremely sorry for the body wash house keeping staff might forget to check the shower gel. Thank you very much for letting us know.

Thank you for staying with us. We close the lobby around 11 PM. You should ring the bell or call from from your room to front desk.

Thank you for review.

Thank you for sharing your valuable feedback with other travelers and room cleaning issue has been brought to the attention of house keeping staff.