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Holiday Inn Resort Vana Nava Hua Hin by IHG

5.0 star property
Luxury hotel with 2 outdoor pools and full-service spa

Choose dates to view prices

Photo gallery for Holiday Inn Resort Vana Nava Hua Hin by IHG

2 outdoor pools, open 8:00 AM to 7:00 PM, pool loungers
Lobby
City view from property
2 outdoor pools, open 8:00 AM to 7:00 PM, pool loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
The current price is ฿2,881
฿3,405 total
includes taxes & fees
27 May - 28 May

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 3 Bedrooms, Ocean View (Kids Theme)

Suite, 3 Bedrooms, Ocean View (Kids Theme) | Premium bedding, in-room safe, individually decorated, desk

Suite, 3 Bedrooms, Ocean View (Kids Theme)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 91 sq m
  • Sleeps 8
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, in-room safe, individually decorated, desk

Standard Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • Mountain view
  • 39 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Kids Theme)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 Bedroom (Kids Theme)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View | Mountain view

Standard Room, 1 King Bed, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • Mountain view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (High Floor)

Suite, 1 King Bed, Balcony (High Floor) | Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Balcony (High Floor)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Ocean View (High Floor)

Beach/ocean view

Standard Room, 2 Single Beds, Ocean View (High Floor)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Ocean View (Premium)

Beach/ocean view

Family Room, Multiple Beds, Ocean View (Premium)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, 2 Single Beds, Ocean View

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Single Beds, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 68 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View | Premium bedding, in-room safe, individually decorated, desk

Suite, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 68 sq m
  • Sleeps 8
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Ocean View

View from property

Standard Room, 1 King Bed, Accessible Bathtub, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Ocean View (Premium)

Family Room, Multiple Beds, Ocean View (Premium) | Premium bedding, in-room safe, individually decorated, desk

Family Room, Multiple Beds, Ocean View (Premium)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Room, 2 Single Beds, Mountain View

Mountain view

Standard Room, 2 Single Beds, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • Mountain view
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Ocean View (High Floor)

Beach/ocean view

Standard Room, 1 King Bed, Ocean View (High Floor)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
129/129 Petchkasem Road, Nong Gae Dist, Prachuabkhirikhan, Hua Hin, 77110

What's nearby

  • Vana Nava Hua Hin Water Park - 4 min walk - 0.3 km
  • BlúPort Hua Hin Resort Mall - 4 min drive - 3.3 km
  • Cicada Market - 5 min drive - 4.0 km
  • Hua Hin Railway Station - 6 min drive - 5.8 km
  • Hua Hin Beach - 26 min drive - 5.1 km

Getting around

  • Suan Son Pradipat Railway Station - 5 min drive
  • Hua Hin (HHQ-Hua Hin Intl.) - 23 min drive

Restaurants

  • ‪Cicada Market Dessert Hall - ‬5 min drive
  • ‪Vana Nava Sky Bar and Restaurant - ‬1 min walk
  • ‪Pramong Restaurant - ‬1 min walk
  • ‪Trattoria By Andreas - ‬5 min drive
  • ‪The Grove - ‬3 min walk

About this property

Holiday Inn Resort Vana Nava Hua Hin by IHG

Luxury family-friendly hotel near Vana Nava Hua Hin Water Park
Located close to Cicada Market and BlúPort Hua Hin Resort Mall, Holiday Inn Resort Vana Nava Hua Hin by IHG provides an adjacent golf course, free water park access and a nightclub. Get out on the links at this hotel and enjoy amenities such as a golf clubhouse and golf caddies. Indulge in a facial, a Thai massage and aromatherapy at Tea Tree Spa, the on-site spa. The on-site Mediterranean cuisine restaurant, Vana Nava Sky, features ocean views and al fresco dining. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a swim-up bar and a poolside bar.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with a lazy river, a waterslide and sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
  • Supervised childcare (surcharge), multilingual staff and a billiards/pool table
  • Massage treatment rooms, ATM/banking services and a ballroom
Room features
All 293 individually decorated rooms feature comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bidets, free toiletries and hairdryers
  • 43-inch LED TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and eco-friendly cleaning products

Languages

Chinese (Mandarin), English, German, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free theme park shuttle
  • Limo/town car service
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 706 for adults and THB 355 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Plamong
  • Pool Bar
  • Thalay Cafe
  • Vana Nava Sky

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Lazy river
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free theme park shuttle
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (16,738 square foot of space)
  • Meeting rooms

Outdoors

  • In a nature reserve
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1766.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 706 for adults and from THB 355 for children
  • Airport shuttle fee: THB 4500 per vehicle (one-way, maximum occupancy 8)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1766.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Resort Vana Nava
Holiday Inn Vana Nava Hua Hin
Holiday Inn Vana Nava
Vana Nava Hua Hin By Ihg
Holiday Inn Resort Vana Nava Hua Hin
Holiday Inn Resort Vana Nava Hua Hin by IHG Hotel
Holiday Inn Resort Vana Nava Hua Hin an IHG Hotel
Holiday Inn Resort Vana Nava Hua Hin by IHG Hua Hin
Holiday Inn Resort Vana Nava Hua Hin by IHG Hotel Hua Hin

Frequently asked questions

Does Holiday Inn Resort Vana Nava Hua Hin by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Holiday Inn Resort Vana Nava Hua Hin by IHG?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Vana Nava Hua Hin by IHG on 27 May 2025 start from ฿2,881.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Resort Vana Nava Hua Hin by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Resort Vana Nava Hua Hin by IHG?

Limited spots are available.

What time is check-in at Holiday Inn Resort Vana Nava Hua Hin by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Resort Vana Nava Hua Hin by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Holiday Inn Resort Vana Nava Hua Hin by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 4500 per vehicle applies.

Where is Holiday Inn Resort Vana Nava Hua Hin by IHG located?

This family-friendly Hua Hin hotel is located by the ocean, within 2 mi (3 km) of Vana Nava Hua Hin Water Park, BlúPort Hua Hin Resort Mall and Cicada Market. Hua Hin Beach and Bangkok Hospital are also within 3 mi (5 km).

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Holiday Inn Resort Vana Nava Hua Hin by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 269 out of 472 reviews
Rating 8 - Good. 152 out of 472 reviews
Rating 6 - Okay. 36 out of 472 reviews
Rating 4 - Poor. 9 out of 472 reviews
Rating 2 - Terrible. 6 out of 472 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday experience as always. Like going on a cruise
Stayed 3 nights in Apr 2025

10/10 Excellent

Phunyanud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for family vacation
Stayed 4 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families
Stayed 2 nights in Oct 2024

10/10 Excellent

Yoshikazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and Dinner buffet was excellent. Wide variety of Thai and western cuisines.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a massive breakfast. Access to both the rooftop pool and a water park many good slides for all ages.
Stayed 2 nights in Jun 2024

8/10 Good

Ryota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt so good.
Stayed 1 night in Nov 2024

6/10 Okay

Hong Wei Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights during our HuaHin holiday. We like the hotel and the family room we stayed at was great. We also liked going to the warter park everyday during our stay. Breakfast selection was good too. However the hotel is quite far from any shopping or restaurants and you'll need to take a taxi everywhere. The only walkable location from the hotel is probably the night market opposite the main road.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for family

Nice place for family and full of enjoyment brought to kids but reservation for dinner buffet is only on friday or saturaday. Better to have all more week days. Many kinds of for breatfast.
Stayed 3 nights in Jul 2024

6/10 Okay

mary

Liked: Property conditions & facilities
The hotel is great for families with children. I would not recommend it for couples looking for a luxurious stay with oriented comfort in mind.
Stayed 3 nights in Mar 2024

8/10 Good

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall presentation of Holiday Inn is great. Staff and workers are very welcoming.

8/10 Good

Khawaja nadeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nadeem khawaja

Nice & comfortable
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and nice! This was my second time being here and it is always a pleasure! Many options when it comes to breakfast.
Stayed 2 nights in Jan 2024

10/10 Excellent

Chui Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Strongly recommend for travelling with kids. Massage is way cheaper than other hotels, breakfast and dining are doing good as well.
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun water park & nice roof top bar

Early check in available Free admission for water park nice roof top bar
Stayed 1 night in Nov 2022

8/10 Good

Shinichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and available for big storage.
Stayed 2 nights in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Really good for family but when it's busy you will need to do a lot of waiting for elevators
Stayed 4 nights in May 2023

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very appreciated water park for children. Quiet area, transportation required. Recommend this place for families with children.

6/10 Okay

Benjawan

Liked: Cleanliness, amenities, property conditions & facilities
Vegan
Stayed 1 night in Apr 2023

8/10 Good

Kuanchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked One night with dinner but was not buffet just simple meal charged additional fee for buffet.
Stayed 1 night in Aug 2023

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun for families.

An enjoyable stay, helped by delightful hotel staff. A comfortable room, great breakfast and most importantly nice people. We are an older couple and enjoy walking and quieter places, so I made a bit of a mistake when booking this hotel, it is, of course a ‘water resort, lots of fun for families and particularly children, somehow I missed that when booking. I’m sure it’s terrific for young families, but not what we were looking for. My mistake entirely. The ocean isn’t too far away but there is a railway running between the hotel and the coast and walking access is not easy. We finally found a route across the tracks under a fly-over, about a kilometre away, (fine if you’re fit). The hotel runs a shuttle bus into town, it was on-time and worked well for us but we didn’t find Hua Hin at all interesting.
Stayed 4 nights in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
There was the construction going on, It was loud. I asked if I could move farther or get a refund to move to the other hotel. The guy wouldn’t care. Then the manager called me back that I could move the next day. The room that I moved to the toilet water leaked, all my stuff on the floor was wet. I called to ask for 2 plastic bags to put the wet clothes in, the employee said they could give me only one laundry bag. The water park opens late and close early as 11-5

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrive to convenient to curbside luggage drop off w/ free entry to fun-for-all-ages water park steps away to relax and enjoy while you wait for room check in (so, have your swimwear readily available to change into at hotel entry restroom. Towels & lockers provided by water park). Electronic wrist bands work as room key,/payment method linked to room # for all hotel restaurants, snack stations and water park eateries (after room assignment). Upon checkin ( quick and easy), complimentary tokens are given for use at water park eateries or hotel game room. Children eat free from children's menu at all hotel restaurants. An extensive free hot breakfast buffet w/ Asian & western dishes served daily with plenty of child friendly foods & options for those w/ food allergies. A free air conditioned shuttle is available to/from shopping, Thai restaurants, night market & beach ( 5 minute walk to beach from drop off point). GREAT free child care center w/ extensive activities & caring attendants is provided on floor 5. The extensive infinity pool w/ incredible view and swim up bar along w/ kiddie pool offer a serene, refreshing swim option w/out the sand of the beach or crowds of the water park. Our immaculate family suite was SO child friendly w/ an adorable child tent and bunk beds our 4 year old LOVED. A friendly, helpful, attentive multi lingual staff worked tirelessly to ensure our stay was memorable & carefree. This 5* hotel will be our pick on all future visits!
Stayed 5 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much more than expected, game changing wristband

I've always wanted to visit due to its closeness to water park, which is an important entertainment for my kid. But I didn't expect the water park to be so close, literally a few steps from the ground floor of hotel. The most amazing feature is the wristband they gave us at check in, that could be used for room key, to enter water park, for water park locker, to pay for F&B etc. This is a game changer to free us from worry about belonging and could fully enjoy. The hotel itself also provides sufficient entertainment. From rooftop infinity pool to sky deck where you can walk on glass, kid room, game room, very nice and good selection breakfast buffet. We booked the basic room but still have sofa, table, even a spacious balcony with nice big chairs to relax on overlooking the spacious Hua Hin landscape. Plenty of storage with long counter in living area and bathroom. Japanese restaurant at water park parking lot was surprisingly delicious with wide variety of menu, and offered many different promotion including discount for hotel guests. Water park is well designed with all sorts of big and small slides, lazy river, wave pool etc that is fun for whole family and also compact enough to get around. All in all, so many delightful surprises that if I've known earlier, I'd have come visited way earlier. Definitely coming back with family. If they can add camera to the wristband, then I won't even have to bring my phone to water park! If have convenient store even better.
Stayed 2 nights in Sep 2023

2/10 Terrible

Batzaya

Liked: Cleanliness
Disliked: Staff & service
Lost 500 usd and 7000 baht from my room, to be specific my wallet which was in the backpack. At 9am a cleaning lady knocked on the door saying she needs to clean the room which is unusually early for hotel cleaning services. Not to mention pretty shady. I was a bit surprised at the time and told her to come later. I’m assuming she definitely came back later to “clean” when I went to breakfast. The reason I did not put my belongings in the security safe is that it kept saying “battery low”. I reported the incident immediately when I found out that the money was missing, emailed the management but guess what? No response whatsoever. Not even a sorry. And the safe is still beeping “battery low” because no one came to change the battery. They can’t even keep a safe operational. Staff with horrible attitude. Avoid this place at all costs for your safety and sanity! Incompetent on every level.

10/10 Excellent

hsinghuey

Stayed 2 nights in Mar 2025