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"Definitely the staff on reception! We were checked in by a lovely lady whose name I didn’t get and checked out by Dom! Everyone was so friendly, welcoming and great with the kids. Thank you for a wonderful stay!"

"What friendly and welcoming staff, in this charming and quaint pub. "

"2nd stay at this hotel for our sons boxing competition at Eastside Clean room with friendly helpful staff and good breakfast choices "

"Staff were friendly. Had the three course Sunday dinner in the restaurant which was lovely. The bar had wood burners so was nice and snug. The room was to a high standard. We opted for breakfast in bed which again was good quality and generous. Free car parking just off the M6. "

"Clean room, lovely staff and comfortable bed"

"A relatively modern complex handy for the city centre. The bedroom and bathrooms were very clean and tidy with all amenities. The breakfast was buffet style and catered for most, if not alk, needs. I also booked parking through the hotel whichvwas vloseby and sensibly priced."