Very good stay for us as a family of three. Nothing really to complain about apart from other guest not returning the iron back for us to use
GARETH
เข้าพัก 1 คืน, มิถุนายน 2025
2/10 แย่มาก
Liliana
10 มิ.ย. 2025
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
There were bedbugs!
I woke up in the night because of the bedbug bites.
I was moved to another room.
When I checked out they supposedly gave me a refund but I didn't receive it.
Great. Easy check in, ample parking, bus stop right across the street.
Denzel
เข้าพัก 1 คืน, พฤษภาคม 2025
6/10 พอใช้
Adon
เดินทางกับคู่รัก
27 พ.ค. 2025
Good location. Need a good renovation esp on the bedroom. Also the room and bldg lack of proper maintenance as cobweb could be seen everywhere. Bed is very comfortable and most impt, no bedbug. :).
The Emerald Residence is a good option for a slightly cheaper stay in York, as it's a bus ride from the centre. Buses are regular (Route 7 to the Park & Ride or route 415 to Selby depart from different points in the city centre - route 7 is the one to use from the railway station, but there are no buses early on Sunday morning).
My room was clean and spacious, and did not face the main road so there was no traffic noise. Initial entry requires two codes - one for the front door and one for the bedroom; these were given by phone, so if you don't have a UK mobile phone (or roaming) this could be a slight problem. Once inside there's a keycard to use for access so you don't need to remember the codes,
One thing to note: alcohol is strictly forbidden to be consumed on the premises.
The area is generally quiet; there's a small Coop store about 5 minutes' walk away that has long opening hours.
A late change of plans meant i needed a last minute room in york on a bank holiday Sunday. This was cheap and in reasonable walking distance to rhe centre, about 20 mins brisk walk. I had low expectations however was pleasantly surprised, room small but clean with a minu fridge, complimentary tea/coffee making facilities, complimentary bottle of water and even had a hairdryer in the room. For the price paid excellent value for a single night.
The pictures that are used for single rooms at Emerald House don't do them justice. The room I had contained a mini-fridge, kettle, hairdryer, sink and enough encroutements for both cleaning and drinking and a small TV on an extendable arm, allowing for some background noise whilst chilling.
Location wise I needed something close to both the city centre and also the university and this met both needs.
There are bus stops on either side of the road quite nearby and these are great to get into town or the out of town shopping centre.
The room was quiet (although some other guests tried their best to change that on the Saturday night) and I managed to sleep well both nights I stayed.
The room was larger than shown in the pictures and even though it was road facing it nice and quiet.
Dining wise there aren't any takeways/restaraunts in the immediate vicinity, but the city centre is a short bus ride away and I took that approach and enjoyed several relaxing walks back from the city centre, back to Emerald house.
The host who met me was lovely and helpful, as was the phone support I got before arriving and during my stay.
I would stay there again for sure.
The worst property to be there
They have beds which have wheels so its very much uncomfortable to sleep
Broken beds given
Worst place to stay
Oy hand shower is there but that too does not work properly
No staffs after 6-8pm
You wnt receive help when needed
Most of the furnitures are broken
Good clean comfortable room. Check in was a bit difficult as it is done over the phone and the guy was a bit stroppy. Apart from that room was pleasant, easy access and free parking was great.
I don't care about some negative review in this place. All I need is a place to sleep with while spending my holiday in York. And this place is perfect. It has everything I need (towel, toiletries, refreshments). Very clean and tidy. Nice toilet and shower. Location, it is very near in bus stops that could take you in a few minutes to the city center. I enjoy my stay here as much as I enjoy traveling York. I just want a little suggestion to atleast have a microwave oven so we can buy ready to eat foods. Besides that.. everything is perfect.
Well priced handy stopover for York city centre with free parking. November time of year. The toom was a bit on the cold side but an electric heater was included to help.
Ensuite, everything worked. Remote check -in was a breeze.
Really poor. Room was cold...only a oil filled radiator in the room as the heating was not on. I was in the attic with a shared bathroom. The sink in the room was useless. Both taps were impossible to clse. Require replacing. I should know im a retired plumber. Banged my head fourtimes on the ceiling beams and im only a small guy.. As for the shared bathroom it was filthy. Shower curtain was mouldy and the bath panel was cracked and hanging off
Toilet seat (pine) was split and unhygienic. Taps in the hand basin same as in my room.
Fair enough i went for the price in comparison to other similar accommodations but rest assured i will never stay there again. Awful.