"What an amazing stay! We loved every minute of our stay. The staff were amazing and so helpful and attentive. We loved the onsen and all the amenities that came with the hotel… free ice cream, ramen, mochi and saki were just some of the great things. Dinner and breakfast were fantastic. Thank you for an amazing magical stay in hirayu onsen, we will be back!"
"Excellent service, very welcoming. The meals were very tasty and filling. Loved the traditional Japanese breakfast. This is the place to fully relax if you want to get away from the city."
"very nice hotel and everything is new. The onsen pool is small but water quality is high and very clean. The room is featured with modern designs and fairly new. Wifi is fast and bed is western style and very comfortale to sleep on. Dinner and breakfast are healthy and good. The service was best in class. Highly recommend this hotel."
"The hotel is excellent especially the hotel staff. Although we were late, the shuttle bus was still searching for us in the train station. He also led the tour for star watching at night and it was amazing.
The hotel is really traditional and the meal was so good. We loved the outdoor and private onsen. Environment was exceptional peaceful in the forest."
"Wonderful first time stay in an authentic ryokan. Exceeded expectations. Decor is lovely. Food is delicious and served by attentive staff. Had a room with private inside and outside baths. Had never heard of a kotatso and it was so relaxing I didn't want to leave. Highly recommend."