"A really old-fashioned Japanese onsen experience like nothing else. We ate in the Japanese restaurant one night and French the other evening. The food was fantastic. Rooms were comfortable but old fashioned. I would highly recommend the room with a private onsen - we saw tanuke (Japanese raccoon dogs) approach whilst we were bathing which was a really special experience. We hiked to the ridge (5 hours return) through a beautiful forest."
"Very friendly and accommodating hosts. They prepared us an amazing 4 course meal for dinner and a beautiful breakfast. We played games after dinner and they helped with suggestions about what to do in the area. "
"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."
"It was a nice Japanes experience with the futon on the floor. Only two points negative. There was no towels for the shower unless you rented it for 200 yen. Breakfast was only croissants with coffee, juice,butter and jam. "