Xuebaoding Nature Reserve

Both my husband and I are their ambassador members. We are dissapointed with how they treated their value customers. We had to call the front desk to get the same treatment for the two rooms we reserved (e.g. fresh fruit). The bar's staff were very dissapointing. We were told that their club room was not ready to be used and we had to use the lobby's bar after the front desk manager taking us there. The staff treatred us as if we were taking advantage but actually we had to pay the ambassador membership. The staff were rude. Apart from that, the hotel's pool was managed by other company. We can only used it once each day. The breakfast and lunch buffet have little varieties to choose. Very dissapointed with this Intercontinental hotel.

碧峰峡にパンダに会う為に利用しました。 中国が全く理解出来ない私に、雅安碧峰峡パンダ基地までの行き方や手配を手伝って頂きました。 困っていた私に、親切に対応して頂き、本当にありがとうございました。 また、機会があれば是非利用したいです。