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"The hotel is old but it's generally nice and very close to the metro station and a market street, it's easy to buy your meals nearby with a lot of delicious food to offer! Coming from Singapore, Don't worry guys, in summer the AC works well! I can't say for other hotels but this one is good! Hahaha! Oh and one honourable mention! There is an tourism office located in the hotel itself, they are extremely helpful and can help you find the fastest way and book your tours and give you the best recommendations. They are very warm and very friendly! Look out for the lady named Zhou Rong! She is really helpful and friendly!"

"Hotel is very clean , amazing selection of breakfast and convenient location just next to Datang Everbright City and opposite Joy City shopping mall . Great gym facilities ."

"Friendly staff-clean room-good location"

"Beautifully elegant room. Staff was polite and welcoming, and spoke great English. The proximity to the subway station made the trip very convenient!"

"We had a really enjoyable three night stay at the Grand Mercure. Everything was more than we could have wished for. We were given a room upgrade on arrival. The staff were all really friendly and spoke a decent level of English. And the breakfast was really good. We would happily stay here again if we return to Xi’an."

"One of the best hotel experience we have had anywhere! The front desk manager Sultanli Elchin was welcoming and made us feel like we were the only customers at the hotel. Outstanding experience, beautiful property and convenient location!!!! "

"The hotel was really nice and enjoyed the stay. The staff were friendly, professional and helpful especially the concierge. They arranged our train tickets even thought it was a hassle. We appreciated the room upgrade and would definitely stay at this hotel again"

"Great breakfast. Good price. Staff helped us a lot ( airline lost our luggage). Good location"

"A quiet place to stay "