โรงแรมและที่พักในเรนส์ฮอล

"DO NOT RECOMMEND COMING TO THIS HOTEL AT ALL CHECKED IN AND CHECKED THE HOTEL ROOM AND THE SHEETS WERE ALL DIRTY WITH WHITE STAINS AND MY ROOM HAD A Cockroach IN IT TOO AND WHEN I WENT TO COMPLAIN ABOUT IT WITH PHOTOS AND VIDEO Evidence THEY STARTED DENYNG IT THAT THEY CLEANED THE ROOM BUT ONCE WE GOT THERE THE DOOR WAS ALREADY OPENED FOR NO REASON WE CHECKED IN AND CHECKED OUT RIGHT AWAY AND THEY DID NOT WANT TO GIVE A REFUND AT ALL FOR THE ROOM PLEASE GO SOMEWHERE ELSE DONT WASTE YOUR TIME AND...

"Unfortunately the hotel is really starting to show its age. We had a two queen room. One of the beds would sink 5” in the middle when weight was applied to it. There was a fair amount of mold in the bathroom especially around the shower and ceiling. The electronic key reader on the door failed to read the key if it wasn’t used every couple hours. We made many trips to the front desk to get the room key reprogrammed. Other guests had the same issues with keys. Most of the staff was very nice. The...

"It was very clean hot tub and pool looked clean well maintained every staff was helpful"

"Room was ok for for stay but water was cold for the shower. Reported twice, but unfortunately no change in the water temperature. Breakfast room was busy & food items not replaced as required."

"All the Staff were very nice and accommodating! Check in was smooth, room was nice and comfortable, free hot breakfast a plus. Everything we needed for our holiday weekend with kids. Would stay again if we go back to town."

"The location of this hotel is unbeatable. If you stay in Canal Park area you don't need your car. Shops, restaurants, lakewalk, etc is walkable. We will come back for sure."

"Parking"

"I don’t buy no towels"

"Clean room and free breakfast. My kids really love our stay. As a whole we are so happy for our overnight stay.❤️"

"Okay place to stay but overpriced. Mediocre."

"This hotel has a wonderful staff greats you with a smile upon checking in and out. Room was clean and comfy. Location is great close to restaurants and bars."

"Pretty new property and had great water pressure, location was great"

"Credit card was charged for another traveler's reservation (nobody I was traveling with). Check in staff seemed unsure of what they were doing. Still trying to get the charge corrected."

"A real nice jacuzzi but it took help to get hot water. The staff was very courteous and helpful. Overall a very nice stay. A lot of hiking trails almost out the back door. I would recommend this place"

"Even though the rooms seemingly were remodeled recently, it looks as if they do not do a very good job cleaning in between."

"Very friendly staff, clean, and a great breakfast!"

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"I would never recommend this hotel to anyone. I was extremely disappointed with my stay here. For our 5 night stay we received NO housekeeping at all, even after specifically requesting housekeeping 3 days in a row. On the 3rd request they asked if our do not disturb sign was out and at no point during our stay did we put out the do not disturb sign. On our 3rd day we ran out of body wash and when I requested body wash at the front desk, we were told to use the shampoo because they didn’t...