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"The room is beautiful and clean but the mini fridge doesn’t work."

"Great location, low noise level, excellent staff. "

"快適に過ごせました"

"Do NOT stay in this hotel. There were nothing but issues from the time I checked in to the time I left. Almost everything in the room was either broken or malfunctioned at some point during our stay. The shower drain was clogged, the shower head fixture was broken and only sprayed water at the wall, the phone was disconnected so you could not contact the front desk for help, the air conditioning unit was either leaking water all over the bed or making horrible clanking sounds when powered...

"Comfortable clean and pleasant stopover"

"Awesome"

"Cozy and clean. Staff was super helpful."

"There was no AC during my stay but they are supposedly having it installed. There also wasn't any service to the room. The area is wonderful and quiet though which is why I choose hotels in the Kensington area. "

"Nice clean and quiet place"

"Nice location to get to Victoria station easily. I would stay here again. "

"There was construction during our stay. Make sure to get a room that is not close to it. "

"Great location, beautiful building, unique decor and nice rooms. Our room was a little dark though and smelled a bit musty. Overall this is a nice hotel."

"Really good location for Chelsea and Battersea. Friendly staff and lovely big room. The complimentary bottle of water was much appreciated. But so much door slamming and noise from neighbours I would have been sorely disappointed (and cross) if I’d planned a quiet lie-in. Maybe avoid rooms near the lift. One small additional point: the bottle of hair conditioner in the shower turned out to be shampoo so take some with you just in case. Also no body lotion or shower cap supplied."

"Room and bathroom were clean and confortable. Nice place, quiet and safe. Breakfast to improve with variaty and restocking supplies. Overall, we will recommend this place to stay. "

"I had a neat little room. You could hear traffic sometimes but you will be fine with earplugs if its a problem. The pillows were good support, The hotel was very organised with quiet respectful space between people staying there. It's in a great area. Pub next door.. Not too loud people or music really couldn't hear it. I would definitely go back the front desk were very polite."

"Great and attentive staff. Room was clean and well equipped. Location is really great very well connected quiet and close to a supermarket. "

"The standard double is very small and you can’t check in ahead of time. One of the days the breakfast was a bit late coming out and the line for coffee can get quite long in the morning as they only have one machine and no drip. Overall, minor inconveniences, but not a bad stay."

"Room is basic but very very clean, staff were great, lovely places to go for breakfast nearby, fantastic for victoria coach station, underground, bus stop outside for going to trafalgar, would definitely stay here again just a great hotel x"

"Was RIGHT by train tracks. Loud and vibrations until after 11 pm each night starting again at 4:30"

"Was fine! “The signature” room that I got still felt very small. Generally quite a small hotel- everything felt a little cramped, but charming enough! "