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"Excellent "

"A great stay as always. "

"Clean room"

"Room was spotless,never met such a great team of staff here at holiday Inn Runcorn,nothing is too much trouble to make your stay here perfect,they are great X"

"Great staff and functional amenities "

"For the price it’s a terrific find, "

"Good value for money "

"Beautiful hotel, very clean, staff were excellent."

"Room very clean and a really comfy bed"

"Always the best stays at The Cottons! Thanks. See you in May 2026"

"Ideal location and a lovely bar area"

"Great service…. Wasn’t able to use self check in so double queued for a while. Good transfer service to and from the airport/ hotel. Lovely breakfast… lots of choices"

"Room was very nice, staff were amazing"

"Everything was perfect. Except being charged again and was £20 cheaper than paying with expedia 😪 Just hope the refund comes through "

"Yes everything ok Keys did not work first time Only one towel each Second day 4 towels Third day dirty cup left Breakfast all good We do like this holiday inn express "

"Excellent staff very close to tram and literally 10 min walk back from o2 live,close to dominos and costa which is very handy "

"Great value, nice hotel, great pool facility"

"Great location on M6"

"All good "

"Helpful friendly staff, well worth the money paid "