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"Staff"

"The room was very clean, warm and welcoming. The furniture layout was great and plenty of space to move around. We were in a very quiet area of the building, so we had a great night’s sleep! We’ll definitely return for another visit. "

"What a great hotel. Can't say enough positive things about my experience. Room was lovely, clean, good value, great location and ambience, but the service and food were even better. I had early starts both mornings of my stay and it was not too much bother for Helen on the front desk and Paul?, the chef to open the kitchen slightly early for me. The food was wonderful and good value and Helen couldn't have been more helpful. This is what an independent hotel / restaurant should be like. Thanks...

"The place was immaculate. Staff very friendly and attentive"

"Spacious roooms, comfy beds, nice clean bathroom"

"Check in was very friendly, room was great with a nice big bathroom and the snack were a great addition. I enjoyed a really nice freshly cooked breakfast "

"All staff courteous and polite, room spotlessly clean, a couple of minor maintenance issues reported such as showers not draining properly but this was dealt with properly. Lovely vibe in the hotel and would definitely stay again if in the area. "

"Clean, convenient, and great location"

"Second time staying at Florentine. Quiet, comfy and spotlessly clean. Staff friendly and helpful. Rooms tastefully decorated. Would definitely stay again."

"Nice modern and clean hotel right in the city centre"

"Clean room, friendly and helpful staff. The only thing I would change is the glass door to the bathroom and the (initially) noisy fan, which would disturb my partner with light and noise at night!"

"Friendly staff, very clean and good facilities."

"Clean, comfy room. Great location "

"Great Room"