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"I was charged for a trip I could not make due to a bus driver accident. I was charged!!!"

"The hotel is in a great location beautiful, however, for what you pay I feel you should not have to pay for parking but you do. I did eat in the Shed Restaurant but the costumer service when I first got there wasn’t good but the waitress was amazing. Would I stay there again yes I would. The location is great"

"The room we had was very spacious and very clean. This hotel is in a great location and if we return to Seattle we will definitely stay here again."

"We truly cannot wait until we have another opportunity to stay here! Staff was exceptional in attentiveness and kindness. Beds were so comfortable. Room was clean and quiet. Location couldn't better for walking, dining, shopping, people watching. Property condition will be even better after all updates to the property are completed. Our only very small request would be to keep the hot tub open beyond 10pm for adults. Even 11pm would have been nice. :)"

"Beautiful and clean hotel. Best location to walk to all major sightseeing and cruise. Lovely restaurent and coffee shop and bar. Staffs were so nice e and helpful"

"beautiful property! Amazing stay!!!"

"Place was awesome. Clean and good food in the lobby restaurant. Good view. The complimentary rides within 2 miles are awesome. Spa was amazing."

"I like the property, very good location. A lot of shops are walking distance. I was disappointed in when checking in. I was charged twice attendant did not check Expedia. My room did not have a tub. Need one after walking all day. Overall, the people were great and room was clean."