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"No one manning front desk. Never got my fresh warm cookie Room are tired and worn Found an iPad on floor next to the bed which mean no one even tried to clean my room before I check in No one picks up phone If you want a motel with a nice brand name stay here"

"Nice property"

"Breakfast was great and parking was good. The bed was horrible. Worst mattress , hard as a rock."

"The room was okay for a short stay and mainly good for resting/sleeping. The washroom had a slightly stuffy, damp smell, which made it feel less fresh than expected. I also noticed some dust around the bedside table area. Staff was decent overall, but the room could benefit from better cleaning and ventilation."

"Very close to the Airport. If you attend an event at the Allstate Arena it is the perfect place, you can park at the hotel and it is an easy walk next door. Good breakfast, quiet even though airplanes fly right over. I would recommend."

"Breakfast was fresh. Abundant choices."

"Quiet. Clean staff was very helpful and respectful. Will stay here again if I ever go back to Chicago"

"The location was excellent and the staff were helpful. Unfortunately, my room was dirty. There was dust everywhere and the pillow cases on my bed were dirty. I was able to find a housekeeper and she immediately came to give me clean sheets and pillow cases. The WiFi wasn't working which was a bit frustrating when phone service was limited inside parts of the building. Despite the minor we enjoyed our stay but unfortunately next trip we will seek other accommodations ."

"The staff wasn’t welcoming and didn’t offer to help us. We had to go up to see if he was ready to check us in. The shower curtain in room 612 kept sliding down and water was going all over the floor. Not enough towels for one night stay and had to ask multiple times for new towels. "

"AC unit was either very cold or very hot. Kind staff. Breakfast not included. Small pool in comparison to photos."

"Great location in downtown Chicago. Nice size rooms. Comfortable beds. In room coffee"

"立地が良いにも関わらずお値段がリーズナブル。"

"A very beautiful property just not the cleanest for the amount they want to charge. I'm thankful in the type of person that cleans every hotel before I stay or I wouldn't have been able to stay there at all. The amount of mold/mildew in the bathroom should definitely be addressed as their cleaning team definitely needs more training on basic cleaning methods. Other than the bathroom the rest of the hotel was clean and the staff definitely made up for the lack. I felt welcomed from getting out of...

"Nice place"

"Have stayed here often when it was Indigo. It was colorful and alive and the decor was welcoming. Also it had a valet service with garage next door. The staff of the claridge is excellent! The parking was next door, but no valet service with the hotel and no price reduction with the hotel. Parking space was limited. We found one on the top floor, but discovered no elevator and we had luggage to carry down on an old stairway. Luckily, Nate manager of the garage, who was on his way home,...

"The staff were a little odd, and stared a lot."

"Lovely place with clean room, spacious and close To everything we wanted to do. Loved the view of the lake on higher floors. Pool was cute and perfect for kids, we will be back!"

"Was a really nice hotel. My only concerns was the phones in the room didn’t work. No way to call front desk, front people weren’t super helpful and there was no microwave. Rooftop bar and room were excellent"

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