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"There was a dirty washcloth in shower. Countertop in bathroom has hair and dirt on it. Amenities are bare essentials. Furniture is old and ran down."

"I understand how they have a 9.0 rating. This is a smelly dirty place with no water pressure."

"The phone in the room did not work. There was no iron or ironing board: The internet was difficult to connect and slow. The breakfast selection was very limited. This was business travel so these things mattered. Might not be a concern for family travel. "

"Hotel is in shabby condition. Bathroom door handle crooked so you couldn’t close it. Tv remote needed new batteries Tiles in bathroom were separated. Fire alarm went off & had to evacuate late at night. Breakfast was mediocre"

"Free wifi, nice air conditioning, beds are comfortable and there are towels, fridge works great and they have some good channels, love coming here to unwind."

"The Loft is an amazing stay in a great part of Greenville. We will def be back!"