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"The front desk ladies are so nice. Thank you for your service."

"First class except a mediocre cooked breakfast. Bacon was like rockhard cardboard inedible, powder eggs, no obvious substitute. Sausages were ok though. Coffee machine epically slow Friendly cheerful staff "

"Clean room"

"All is great"

"Very nice couldn’t fault the hotel "

"Check in was a pleasant experience and when I asked if we could have a quiet room we were upgraded to an executive room with fridge. The bed and pillows were very comfortable. We’ve stayed here on numerous occasions over the years and I’d say the breakfast wasn’t as good as usual. The dining room is getting shabby and stains on chairs off putting. To be fair a lot of guests were down for breakfast and it wasn’t so easy to choose what you wanted to eat. the food wasn’t being replenished quickly to meet demand, eg I was looking forward to fried eggs but I couldn’t wait as I’d already plated the mushrooms and bacon. I liked the gluten free cornflakes. They’re portion wrapped to fresh. Good choice of breads. We didn’t get croissants as none left at 8.00am. They might have been replenished later. Good choice of items and there are healthy options too. As usual the waiting staff are busy. They have activities to do on their phones and need to discuss with colleagues but they are always friendly when approached. I’d say breakfast is okay overall. The hotel isn’t perfect but there’s nothing that I’d want to complain about and happy to stay again. "

"Pros: - Located at the Heart of Luton City Centre. - The hotel is very close to Luton Point Shopping Centre. Just two mins walk outside the hotel. - Cheap price with inclusive breakfast. Paid 63 pounds for 1 night for 3 people during off peak season. - Clean. Lots of towels to use. - With 24 hours free access to tea and coffee machine next to the reception. - Room windows can be open for fresh air. Cons: - Just some parts of facilities need renovating. - Even though you book for the hotel. You can’t have a free parking in their parking lot. It costs 15 pounds for 24 hours parking. Expensive than other nearby car parks."

"Everything was perfect check in staff were especially Deen he was very helpful. It's a pity their colleagues in the US are not as professional "

"Magnificent old property maintained in excellent condition with peacocks roaming the grounds. Our room was lovely - high quality finishes and furnishings, very comfortable."