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"Overnight stay for family of 5, unfortunately we not allocated a both rooms together. We had a good nights rest anyway!"

"I has problem was TV room wasn't work & staff come to fix was helpful. We did have breakfast was not too bad should more vegeration like cracker, biscusit , sausages. Porridge was ok would be done more cook smooth & balance. Clean room was ok , I notice has not clean the table & bed sheet was not tidy. Big room was nice , really suit to people who have wheelchair access to disabled . It would be nice if all rooms should have fridge ."

"Terrible service "

"My stay at the Laguna Hotel was extremely disappointing. The hotel is outdated and badly in need of renovation. The beds were old and very uncomfortable, and the noise levels were unacceptable, making it almost impossible to get a proper night’s sleep. The room was not cleaned during my stay, which was very disappointing and below the standard I expected. Overall, the hotel does not offer good value for money. The only positive aspect is the location, which is convenient and close to the...

"No food available after a long trip and the sea view room on the first floor is a bit of a stretch from a standing position only. I did manage to catch a glimpse between the rooftops."

"A fabulous stay for our 25th wedding anniversary. A lovely room. Some lovely cocktails and meals in the restaurant . Highlight was the view from our triple aspect bay window."

"The staff were exceptionally helpful. The food was excellent. The Lodge itself where you stay needs some tlc on the outside, although the rooms themselves were good and well maintained, if a little dated. The stairs down to the room where I was weren't that great and the entrance to the steps was blocked by a car, so had to squeeze by. A great place. The golf looked good and the swimming pool was excellent although the stairs down were very slippery."

"Food was expensive and drinks"

"Booked a twin room plenty of space clean linen and sheets also comfy beds"

"The staff very helpful, breakfast lovely."

"It was very dated holes in carpets on stairs very old furniture really needs remoderlising didn't cope very well when really busy for breakfast a lot of people were getting very angry that food wasn't coming out in time"

"Great Hotel enjoyed my stay."

"Good 👍"

"Nice welcome from Yas. Room was clean, comfortable and welcoming. A/C in room was much appreciated. Tea, coffee making facilities and welcome biscuits a nice touch. Staff friendly. Free parking is available on 1st come basis with 5 slots available, otherwise it's street parking nearby. Only downside of our allocated 1st floor room was being at front of property and road traffic noise wasn't great for sleeping. Good location for walking to town centre and local amenities."

"Unfortunately, our stay at this hotel was very disappointing. The biggest issue was the temperature in the room. It was around 24°C outside, but the room felt closer to 33°C. We were provided with a fan, which only made a very small difference, and the room remained unbearably hot. It was extremely uncomfortable and made it difficult to sleep. The bed was also very hard, and it felt like the mattress hadn’t been replaced or upgraded in many years. It was far from comfortable. Cleanliness was...