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"Perfect for a city break. The rooms and communal areas are clean and modern. Breakfast is fresh and there's lots of choice. Some people said there is no bacon at breakfast, but that's incorrect – as of October 2025, there *is* bacon at breakfast. Location is excellent, just a short walk from the train station and city centre. The only thing that lets it down is the lack of car parking, but that's due to its central location so can't do much about that! I used JustPark to get parking nearby."

"Excellent stay, the beds are very comfortable. Be aware that the room is very small and the bathroom / shower is visible to the rest of the room"

"Super stay lovely room and so quiet"

"It was great "

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"Lovely hotel. Walking distance to the main green and restaurants. "

"History of the building and setting was interesting and the ambience was excellent"

"Clean room helpful staff. "

"Amazing spa hotel in the centre of Bath. Why pick anywhere else"

"Great location. Everywhere is very walkable. Wide range of shops and restaurants. The Gatehouse is unique and charming. The hotel staff are very nice and accommodating. Great value for money. Beds comfortable. Room very clean. Overall a great experience and the city of Wells is a must-see"

"Carol and Holly were so nice and pleased we had the privilege to meet them both on our exit of the hotel 😍"

"The staff are so Friendly and the breakfast was delicious, lots to choose from. There having some building work done at the front but there's no noise, plenty of parking."

"Everything is good except for parking."

"Have no real complaints about this hotel, only thing, we were on the top floor and it took Hot Water about 5 or 6 minutes to come up, but otherwise staff and the hotel were very pleasant, staff especially"