The girl at the front desk was new and did not speak much English. She did not recognize that the room was already paid for on Expedia. So she canceled the payment from Expedia to the motel on Mastercard and billed me again on Visa, so I got double billed. We figured it out in the AM and Jessica was very helpful in the morning. As for the room, there were no hangers, the towel rack was coming off the wall on the left and they need a new plastic handle for the bath faucet.