4/10 แย่
Ashley
เดินทางกับสัตว์เลี้ยง, เดินทางกับคู่รัก
18 ส.ค. 2025
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
As a wheelchair user I only book rooms that are wheelchair accessible too arrive at a hotel that can't be accessed by wheelchair to then be told BUT the room is accessible was unbelievable if you can't access the hotel how do you access the room which was on the ground floor but the design of the room the wheelchair wouldn't fit thro the door either, it's false advertisement when my husband helped me to the room it was so hot you couldn't breathe and there was some sort of cheap AC blowing hot air around the same with a small fan we asked for more fans but had too leave our belongings in a room with the windows open to try and cool the room down to sleep in, the management the next morning provided two plastic "ramp" which was useless as the step was higher than the plastic ramp they provided it's not acceptable to advertise as wheelchair accessible the room was so so small even if we had got the wheelchair into the room their was nowhere for it to go the room is small the bed takes up the majority of space there was a small kitchenette the size of a wardrobe built in but no washing up liquid or a tea towel, this hotel is all show but accessibility, lack of responsibility by the managers saying they don't own the place and theirs nothing they could do just telling us our complaints were valid isn't good enough for the price they charge it's over the top and you can find better accommodation with breakfast included for the same or less price I wouldnt use this hotel again.
Ashley
เข้าพัก 3 คืน, สิงหาคม 2025
