Search Hotels Near Winchcombe Folk and Police Museum, Cheltenham

"The Citrus Hotel is tired. It's seen better days (presumably when it was the Tax Office) and isn't really in great shape. The corridors have a peculiar odour. The lift doors refuse to shut. The bed was like a marshmallow. On a positive note the receptionist helped us even though he'd clocked off, but that was only necessary because his replacement had gone AWOL. Cheap enough, but really. Tell yourself that you deserve better. I won't be returning."

"The hotel lacked the polished service and five-star finesse one would reasonably expect, particularly within the restaurant and lounge areas. Table service was notably absent, requiring guests to collect their own drinks from the bar. During dinner, only part of our order was processed by the waiter, leaving some of the party waiting for meals that had not been entered. The experience culminated in one guest leaving without dining at all while the remainder of the party had already eaten. In addition, the spa facilities were disappointing, with the jacuzzi not fully functional and used towels left around the area by guests, creating an untidy and poorly maintained environment. "

"Booked the stay last minute for the Jazz Festival,and so glad we chose Malmaison. Alex at the front desk was fantastic,friendly and very welcoming and we were also able to park in the underground garage. We stayed in a Club deluxe room which was amazing,overall couldn’t fault anything,this hotel will now be our go to hotel in Cheltenham."

"Good location, no bar or restaurant but within walking distance of town Very quiet and a good breakfast, free parking available"

"Lovely location with helpful and friendly staff"

"Spotlessly clean. Very friendly staff. Lovely breakfast. Would definitely stay again "

"Luxurious room! We splurged for the nicer room and wow! Wonderful staff, good beer selection. We needed to leave early the next morning so the chef packed us a picnic breakfast with lots of fruit, a blt sandwich, crackers and jams and cookies. Ate it on a hill overlooking a field of sheep and the town below. So memorable!"

"Great hotel. Clean and tidy and perfectly located"

"The staff where amazing, we really enjoyed our stay"