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"Room was horrible, garbage in shower, broken toilet seat, sink did not drain, even with the water pressure barely more than a drip. Druggies in the parking lot pretty much every day, just park and do drugs for hours. Manager was extremely rude, asked about a package that was delivered to front desk….she wouldn’t even look at UPS confirmation, did not look for the package…just very rudely told me no packages accepted for guests. I was shocked by how unprofessional and rude she really was. Worst propert I have ever stayed at. Even found a live tick walking around the floor…checked mattress so don’t think bedbugs. Would leave but Spring Break and not much availability at other locations. Phil at Front Desk was ONLY positive at this location. He was professional, friendly, and polite. I feel bad even seeing him having to work under this Manager."

"Good stations on tv. Room just ok. "

"The good- staff very friendly , hotel was clean , pool area clean and not at all busy. Close to shopping and arenas. The bad- no hot water for showers the first morning, mattress was not comfortable, parking was ok if you got there early and didn't need to leave . If you got there late, parking was slim picking to none . "

"Nice room, as usual. Only downside was i wash my hair only to find the blowdrier not working."

"I rarely leave negative reviews, but the experience at this hotel was unacceptable and needs to be shared. The customer service was, without exaggeration, some of the worst I’ve ever encountered. What should have been a simple and reasonable request for a late checkout turned into a completely inappropriate and unprofessional interaction. The front desk manager, along with a man who identified himself as the owner, handled the situation in a way that was shocking. Instead of a polite response, we were met with hostility. He raised his voice, spoke to us in a disrespectful tone, and ultimately screamed at us over the phone. It didn’t stop there—he abruptly hung up and then proceeded to misrepresent the situation afterward, which only added to the frustration. There was no attempt to resolve the issue, no professionalism, and absolutely no respect shown to paying guests. Regardless of hotel policy, there is never an excuse for that level of behavior. If you value basic courtesy and professionalism during your stay, I would strongly reconsider booking here."

"Great Breakfast! Room was clean, Perfect Location. Did not like having to pay for unsecured parking!"

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"Was just there for the night. The check in was easy. The room was ok. Could hear the neighbors in the room next door. "

"Great location "