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"The absolute best staff ever. Jennifer is a rockstar! Every single person in staff that was working during our stay greeted us daily, professionally and treated us like family. The hotel is always spotless clean, great breakfast and just a greta overall experience. This is what we should to stay at this hotel every time we visit Pensacola."

"Everything about this hotel was excellent, and the bed was so comfortable, I slept in. "

"All good"

"We were quite pleased with the hotel however, the front desk staff could use some additional training. They left the front desk unattended many times leaving quests waiting. Our check in was slow because the agent did not know how to check in a booking made through Expedia. After checkout - upon getting to the airport we realized the front desk had not returned my drivers license - when we called to inquire about it, the front desk clerk said yes they had it but she was less than apologetic,...

"The room is spacious and clean. Bed extremely comfortable. The staff is very helpful and accommodating. The air conditioner is annoying as it runs non-stop regardless of settings; but honestly very minor inconvenience."

"The pool was amazing that had stairs directly to the beach"

"Room was very clean. The staff was friendly and very helpful."

"Clean room"

"The staff was amazing!"

"Hotel (more like a classic motel) was very clean and well maintained. Staff was very good. I do wish they had a cooler of ice water in the lobby.. The Paradise Bar and Grill on site is popular and very fun. Although it closes a bit early for my liking... I especially don't understand the very early closure at 6 on Sunday .. But all in all.. Recommended..as long as you are not expecting an ultra modern luxury type place"

"Didn't find any vending machines where the signs said they would be."

"Clean and quiet"

"The room seemed rushed being out together"

"This hotel was far more expensive than it was worth. For the price paid, I expected a clean, well-maintained room and a much better overall experience. Instead, the room was outdated and showed significant signs of neglect. There were stains on the walls, peeling paint in the bathroom, rust around fixtures, and furniture that was scratched, worn, and clearly past its prime. Most concerning were the visible stains on the bedding, which made me question the cleanliness of the room. When I...

"From the check-in to checkout, staff, amenities, location, cleanliness, comfort were outstanding! Will be our go to from here on out."

"Excellent stay! Very clean and comfortable and accommodating! Staff was very helpful and polite! Will stay again!!!"

"Beautiful, I wish we could have stayed here longer. The place is clean, staff were friendly and breakfast was decent. I love the size of the rooms and the storage and amenities in there."

"kind staffs clean facilities we loved the stay"

"Our Holiday Inn Express stay had a clean comfortable inviting atmosphere . The staff was friendly very welcoming and helpful with answering the many questions that we had. The setting was perfect nice pool Beautiful views of the beach. Tons of shells. The breakfast cinnamon rolls are Delicious and pushing a button for two pancakes was excellent only food item we were really looking forward to having was bacon and there wasn’t any however the variety of the other foods were plentiful and...

"Overall the stay was nice, convenient location and the breakfast was good!"