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"Great rooms, wonderful showers, comfortable beds and a fantastic customer service focused staff."

"Lovely place to stay."

"Front desk staff , worst front desk costumer service ever, you get ignored unless you go ask a question and have to repeat it multiple times to get their attention. Room had a lot of rusty stains in the floor and the shower tub would take for ever to drain . Towels are so hard and stale , had to use my beach towel all the time. There is no washer and dryer . I would not recommend staying here , I have stayed in cheaper hotels and costumers service was great and hotel was super clean with...

"Fast check in, clean room, good beds, nice pool and beach access, good breakfast buffet, didn’t have a safe in room which is needed in my opinion but other than that pretty good hotel. Walkable to restaurants and boardwalk."

"Great trip for kids. Wonderful activities like pirates and mermaids at the pool, on the beach, good food on site."

"Don’t go there"

"Great place to stay, best beachfront property that I had the personal pleasure of visiting"

"Not 100% cleaned but the view, amenities"

"Were there for a short stay but was definitely impressed. I plan to use this property for future trips to Pensacola. Pool amenities and access to the beach were awesome. Staff was very helpful."

"Nice clean unit with view of the bay. The master bed was firm and pillows were too flat. The master didn’t have a lamp and alarm clock but they remedied that by having it delivered. Elevators are lightning fast however noisy and was able to hear them from the unit. Staff was extremely friendly. "

"Clean room and ice cold room. Supplied Extra towels but did not seem happy about it. TV didn’t work."

"I don’t normally leave negative reviews, but I feel it’s important to share my experience. Before booking, I specifically chose this hotel because the room was advertised as having a partial ocean view. While there is technically a small glimpse of the ocean, you have to turn your head to a very specific angle to see it. The actual view from the room is overwhelmingly a parking lot. The photos and description on Expedia gave a very different impression, and I felt they were misleading. Parking...

"Safe, clean, good location, friendly staff Did not offer breakfast but had a lot of places to eat near by."

"Upon arriving what I thought from expedia website rating they gave this dump is a 0/0 Walked in the smell of musty urine and pretty soiled bed skirting and multiple tears in them. Toilet paper holder literally fell off the wall. The unsanitary bathroom as if I would ever think about showering in there. NOT! The dirt build up alone all the corners and dead bugs. this is the best part. Laying on the bed I felt a bite on my back left shoulder where my arm was under the pillow. When I got up I saw...

"The hotel was great, I reserved 3 rooms ,2 were supposed to be adjoining for my son and my grand kids to be together with some space. That did not happen 1600 dollars and on room was not used would not return money hotel was booked . Had requested this when I made reservation and called ahead and spoke to someone."

"If i was to go bac to ft walton beach this is where i would stay"

"They could have be more appealing to their guests."