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"112 has mold in the air conditioner and some random white powder on the hair dryer. The floor was so dirty that after your shower, if you walked on it barefoot, your feet would turn black. Our other room was fine besides the floors. The lady at the desk was rude. There was 5 of us splitting 3 towels and we went and asked for more. She told us to “make sure they were all there” when we left as if we wanted to steal some low quality towels? Girl, bye! I got better towels at home. That is not a...

"The hotel was fine. Clean and amenable "

"Nice as always "

"Parking and check in easy AC works fine. Bathroom wall frame was rotting "

"Nice place, great outdoor patio with fire pits and indoor and outdoor pools. Relaxing. The room and hotel were very clean and the staff members were efficient and friendly. Breakfast was decent."

"Room was dirty, breakfast was aweful"

"parking was OK and room was clean. When we checked in the 2nd time, first time room was not ready, was told they had a broken water pipe so did not have water for a few hours. around midnight some one was gunning their car to make it back fire and then around 2:15 AM some men decided to chat in the hall way till around 3AM. So did not have a very restful sleep "

"Bery clean and friendly staff was able to get us in a bit early so we could make our venue in knoxville later that day! "

"Staff were excellent , in fact the highlight!"

"Gym was small but fine, the water dispenser don’t work. I did tell the staff, but it wasn’t fixed by the time we left. The milk in the kitchen was expired. I let somebody know, he did end up changing it. Twice there was nobody at the front desk. I waited for quite some time and still nobody showed up. I think they are sorely understaffed at that the best western. I only found one ice maker on the first floor and there was an open pipe behind it so it stunk like sewage. Also we had a room...

"The room was clean! Staff was great. My grandson loved the water park! Will definitely stay again!"

"Our room was not cleaned from the day before. Dirty bed and garbage. Ice cream container on the night stand. Made a nasty sticky mess"

"Staff was friendly and the room was clean. "

"Additional charge for two very small yorkies was too high, $140 for two nights. Also, The floor of the room should be wet mopped between customers, as our feet became dirty if we walked barefoot in the room even from the bathroom to the bed. "

"Pool wasn't open, but the staff and place was good."

"Hotel and room were very clean. Staff was very friendly and kind. It's a simple, motel style hotel, close to shopping, food, etc. Only 20-30 minutes with traffic to popular destinations in the area (Pigeon Forge, Smokies, etc). We would absolutely stay here again. The only thing that really could be improved is a quick cleaning of the bathroom celing vent and less salt in the breakfast items. Otherwise, it was excellent if you're looking for a clean, simple, inexpensive place. We have stayed in...

"We lived our stay here and will hopefully be returning next year! Kids loved the heated indoor pool we loved the views of the Smokey Mountains from the balcony."

"Great room with one design issue, no complaints at all about the service or anything else. The only thing that was an issue is the road noise, it's next to the highway and people were revving their engines all night with the room not designed to block any of it. "

"Yes "

"Staff very helpful and room was clean. Would stay here again."