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"Upon checking in, the gentleman that checked us in must of had a hell of a day as he was unwelcoming, stone cold, no information regarding amenities of the hotel. The polar opposite to the restaurant staff and other reception staff. Loved our stay, the views amazing especially if you book rm 822, its pretty spectacular."

"Great location, basic but had everything we needed. Would stay again "

"It was nice stay but only thing shower gel did not fill up properly .. Thank you"

"すべて良かった。"

"The location was awesome Right on the lake edge Lots of walkways to parks And barbecue areas that the receptionist didn't know about And was going to put on there things to do list And proximity to airport for tourist travel So win win Will go there again"

"Tidy and clean room... Value for money"

"Room was clean and the staff at the reception was very kind and helpful. Check in process was smooth"

"Our room was comfortable. The staff was helpful and nice. The Alpacas were friendly and we had fun feeding them."

"My stay here as a solo traveler was the best decision I made for my trip. Dave and Shami were so friendly, kind, welcoming, and just genuinely good people. The room was so cozy and has an incredible view overlooking Rotorua. The breakfast spread was incredible and it was lovely to spend some time talking to other travelers about where they’re from and get ideas. I absolutely plan to come back again and recommend this place to anyone passing through Rotorua."

"Good location. When we booked, it was said that the breakfast was included, but the hotel tried to charge us. They accepted it when we gave them the confirmation. The room was spacious and the design was good, but things were worn out, from the doors, the heating system, the paint, etc."

"Bit noisy from outside"

"We stayed here about a year ago and it was really nice. This time around it was very run down. It was clean but things were about to break, the taps in our room were about to come off you had to be careful when using them. The place just needs a fair amount of tlc. It is in a beautiful location and has so much going for it but the stained curtains in the restaurant, the lack of hospitality, I’m not sure if they were short staffed or not but I thought they could use another staff member so we...

"The reviews must be old found the shower tiles to have a slop that when wet made it quite slippery rest of bathroom quite ok bed abit averidge but ok for budget accom the breakfast is not to book cold bacon and powdered eggs and cold and hashbrowns cold and horrible the first staff just grunted at guests second staff much better and quite pleasant Breakfast served minus a spoon to eat it remind me never order breakfast when booking accom"

"We stayed in a cabin withy ensuite, it was perfect. Nice and clean, adequate heating for the cold evenings and nights. The beds were comfy. The wee kitchen had a two hotplate and a microwave. The bench space was a bit squishy for everything but you just made it work. There was a bait station opposite our cabin which is very useful and we used it. The locality of the site is great near all the Rotorua lakes and handy to the city also"

"Good "

"It was cozy. Not fancy but just right for us. It is in a great location to use as a base for the whole area. We appreciate the laundry and having our own kitchen. The hot pools and cold pool were an attraction and out the back there is a path to a beach on the lake. Good value for the money. "