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"Best staff, food and service"

"We were happy with the hotel. The staff were very friendly and proactive with information. The room was small but clean. Very convenient location for visit the castle. There is a McDonalds right outside the door with a nice play area for kids if you are traveling with children 10 and under. The only down side was the elevator was out of order when we were there."

"Excellent service, great room"

"Couldnt fault it "

"Room has air con but it does not warm enough. We got a separate heater otherwise could not sleep for sure.Water pressure of shower is quite slow, no amendities provided in room such as cotton buds, shower cabs, sanitary bags. Good points are big room for family with 2 big sofa beds."

"Warm welcome at reception. Nothing was too much trouble. Room was clean as was the bathroom. As it was Christmas, they left a box of Quality Street in the room for us. Nice touch. Buffet breakfast was good. Value for money."

"Lovely friendly check in lady made it so easy and pleasant. We had a problem with our heating in the room but it was sorted fully. Very efficient."

"Great service."

"An absolutely stunning hotel in a brilliant location. The grounds, hotel and room were phenomenal, easily standing high above other similar accommodation in the area. I will be returning any time i travel to Birmingham in the future - anywhere else will just feel disappointing now! "

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"Excellent overnight stay. Very welcoming. We were able to check in early and left the car to explore the town. Room and bed were very comfortable and warm. Breakfast was great and all the staff were friendly and helpful. Wouldn't hesitate in staying again."

"Staff were super friendly and check in was quick. Rooms were lovely "

"The receptionist was not nice. The room smelt not good and also the towels. The only good thing was the location!"

"I stay here when im in the area wasy parking good food and very comfortable. "

"Spotlessly clean, homely, cosy, great freshly cooked English breakfast, efficient and friendly staff, lots of parking and always looked forward to getting back after long days out in and around the Cotswolds. Would book again. "

"Parking was easy, staff were friendly :)"

"Staff calm friendly helpful and professional. Spotlessly clean. Comfy bed and pillows. Water lovely and hot. Spacious and quiet."

"X"

"Beautiful room, really excellent. Sharon was so kind to us the next morning at breakfast. As a local I thoroughly recommend a stay there."

"Lovely warm welcome on arrival and departure. Spotless room and guest house in a quiet location. Good choice at breakfast with friendly service. Parking permit appreciated and parking available on the road and even found a space directly outside. Thanks also for the room upgrade."