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"Clean"

"The property was o k. The room that we occupied needed a new mattress and I let the front desk know before we checked out. The cleaning staff, however, was very thoughtful and friendly"

"I usually stay at this hotel during my layover. It is budget-friendly, cozy, and very clise to the airport. It has an ATM machine right at the lobby, coffee station where guests are offered free hot coffee. There is also a convenience store for snacks and other essentials. It also has a restaurant and swimming pool. There's free Wi-Fi in the lobby and the rooms. The rooms are clean and comes with mini fridge and a microwave. Overall, it serves its purpose if you have a layover. The hotel...

"Really enjoyed the yard games and things to do by the pool as a family for days we didn’t want to go out and do Hawaiian activities or beaches"

"The location was beautiful and quiet. We stayed at 3 different hotels while visiting Hawaii and the beds at this hotel were the most comfortable beds we have ever slept in! Might I suggest some hooks to hang towels and items in the room?"

"Rooms should be cleaned daily not every three days."

"Very good clean and simple hotel"

"Beautiful resort! Although our room was not ready when we arrived, we were compensated for the delay. "

"Okay hotel, could do with some improvements for the price. The mattresses in the rooms felt quite worn out and the room on the 8th floor was rather noisy from street rraffic and noise. Room was clean. Pool and laundry (extra fee) were well maintained. Be aware of $150 deposit and $30/night car parking fee."

"Property was well maintained and very clean. Staff were attentive. Located downtown, not so nice area. But I guess that is beyond the property’s control."

"Breakfast had lots of variety. Clean room. Couldn’t find mini golf caddy. Rooms are small."

"The hotel was very clean, staff is extremely friendly and helpful and it was nice and quiet. I will book it again and again."

"Great hotel and staff to make the trip incredible experience. They were especially nice to our baby and very helpful"

"Amazing "

"Terrible to no service, exorbitant additional fees & so many inconveniences"

"Pagoda Hotel got more than just a refresh. They spent some time putting together little logos and flair that made it more of a signature piece than just a hotel. Staff ensured we were able to access everything we needed. Note that it is still directly in the city and very close to Ala Moana Mall which means you get some traffic noise if on a lower floor. It was gratifying to see they still had lively carp and open air environment. The reduced price breakfast was not just value but also quality. "

"Clean spacious room. Friendly staff. Love this hotel."

"The place was beautiful and very friendly staff."

"The village is massive, way more than expected. It overwhelmed me at first but honestly, the experience was magical. I would definitely stay there again and again. Perfect location. Beautiful resort. Everything there felt extravagant and tailored to the guest having a memorable time. Absolutely loved every moment."

"booked a Oceanview one bedroom and they did not want to give it to me they stated I booked a partial when I did not. She then proceeded to finally give me my room and stated she was giving me an upgrade because that's not what I booked, but that she would give me a free upgrade to help me. I showed her what I paid for. I showed her the booking and she still said no it was very rude. When we went into our room, it smelled like urine. The room did look clean, but it had a very strong smell. The...