Bethel Packages (Flight + Hotel)

Didn't like 1 ice machine and 1 microwave for the whole hotel

Everything was fine until I checked out and did not receive my full deposit due to “amenities fee” per the representative that was working today on 5/31/26 at 8:50am. By the way he was not helpful and what he explained made no sense. The fee he explained is for parking and the “complimentary” card they give out to get tapas at their restaurant. So I asked if I didn’t use it, would I still be charged? Why should I pay to park here, I stayed two nights. Ridiculous! The staff when I checked in and those cleaning were wonderful . Keep them! Get rid of him this morning, poor customer service! Fees being added without prior knowledge is deceptive! I have stayed here many times, never again. Ridiculous

We stay just for the weekend, it was amazing. The location is fantastic… lots of shopping and restaurants around. Our room was wonderful. Spacious clean and renovated… good breakfast, helpful and friendly staff. It was our second time in this hotel. Excellent!

Room was clean - fridge in room kept freezing items ): parking was easy and free. Only bummer no complimentary breakfast. Staff great

Our stay was amazing 👏 A shout out to Travis! He took good care of us. He was very attentive, polite & extremely helpful. The hotel and our room were clean and satisfying.