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"Clean room and good location would definitely stay here again"

"Loved the desk in a separate room in addition to a couch with the television. Bedrooms also had a television and the bathroom was spacious"

"Was a good stay, no problems."

"Centrally located and a great hidden treasure. Fourth time staying here and very happy!"

"We liked it all!"

"Clean friendly"

"For it being my first time Chicago, the staff were so welcoming and gave me a lot of great pointers for food, entertainment and helpful with getting settled. The room itself was super clean and I would definitely book this hotel again!"

"Overall it was good for the price. Good location and friendly staff. However the washer/dryer was an issue. Two washers but only one was working. You guys need to invest in this amenity."

"Helpful, professional, friendly staff. Clean comfortable room. Highly recommend! Great french bakery on the premesis."

"Great location and very well maintained. I would like to see a fridge in the rooms. Otherwise no complaints."

"We loved character of the building and the proximity to downtown. However the hotel was not as secure as others. Anyone from the public could access elevators. Also a $25 amenities fee was attached for cookies, water, and bikes. We did not need or use any of these."

"Bad sheet are very bad and lot of stain"

"Hyatt was ok. I initially booked after my flight got cancelled, and I saw they had an indoor pool. The pool was small, the water was cold and you couldn’t even use the pool unless you didn’t mind children’s swimming lessons ,according to the sign, take place every night until 8pm, which is when the pool closes. On the listing, it showed breakfast included, but it’s included if you pay for it. The room was ok. The bed was comfortable."

"I had to pay tips for left my baggage"

"This hotel is in a very good location for exploring downtown Chicago. It's very clean and has a very nice but small lobby. My only complaints are 1) the check-in process requires guests to make their own keys from a kiosk which was the last thing I wanted to do after a long drive in heavy traffic; 2) the rooms are a bit worn and need a refresh; 3) the river view rooms face the Trump Tower which has his name written large enough to see from space."

"Location is prime for our trip."

"The property is located in an area close to the river. Most tourist attractions are a walkable distance from the hotel. Great location for the price."

"Very poor service, food was horrible"

"Wonderful stay"